July 30, 2010
Getting Fired in Voicemail What's the effect on the rest of the team? A couple of years ago I heard from a colleague that he had been fired in voice mail. After asking him about this he told me ..
January 14, 2009
10. Ever have those Managers who consistently give the “corporate line" instead of the truth? Employees see right through the facade. 9. Over promise and under-deliver. With any sales job, ..
December 21, 2008
Does your team or organization wish to identify and eliminate the frustrating roadblocks that impede everyone's productivity? This article offers a detailed, six-step, best-practice blueprint for ..
November 11, 2008
Like a heavy backpack carried on a long hike, fear and insecurity of this economic downturn may be weighing down the people in your organization and on your team. It doesn't make for an upbeat place ..
October 08, 2008
I just completed my morning coffee and dose of Wall Street Journal when I read that AIG the world's largest insurer, spent $440,000 on a posh California retreat for its executives, complete with spa ..
July 07, 2008
How many besides me have worked in an environment where people were constantly gossiping? How did it feel to work in a place like that? How many besides me have worked with someone who constantly ..
June 14, 2008
Are you Feeling Demoralised? When the Price of ‘necessities’ increase, it is okay, for the first and initial stages. Prices of necessity commodities increase again and again, THIS IS ..
June 11, 2008
The Universal Framework I recently returned from a well attended two-day strategy conference in Los Angeles hosted by ASP, the Association of Strategic Planners. I enjoyed many of the presentations ..
April 14, 2008
Shortly after finishing a keynote, I found myself enjoying an evening with a group of health care professionals in the lobby bar of our hotel. My rule is to never drink the day of or the night before .
January 28, 2008
There are different team activities that can help build and develop the ability for people to work effectively together. Most of these tasks are exhilarating, and require a group of people to work ..
January 28, 2008
The business world has changed dramatically since the advent of the Industrial Revolution. The nature of work for modern workers has become increasingly specialized, isolating, and impersonal. ..
December 19, 2007
Managers see that their people get the job done. Managers direct units or teams to fulfill their responsibilities. When managers do their jobs, teams fulfill assignments. When teams fulfill ..
August 18, 2007
Have you ever walked into a workplace and literally felt heaviness in the air? It was as though fear were the predominant emotion permeating the atmosphere. People only did what they were told, never .
August 13, 2007
Employee morale is something that no business can ignore. It is something that greatly impacts employee performance, especially in a sales environment. Sales environments can, by their very nature, ..
August 10, 2007
Problem: Turnover One of the biggest cost factors for many businesses is employee turnover. With the vast majority of small businesses that pay low-wages, a high turnover rate is usually associated ..
July 01, 2007
As spa owners and directors, we know we need to deliver five-star service to compete in an industry filled with luxury hotels and resorts that are renowned for preparing each employee to represent ..
April 14, 2007
Advertising to those already sold on the McDonalds ethic is not a bad way to get free publicity for their recruitment needs. Indeed if you ever have the need to recruit, pitching adverts at where ..
April 08, 2007
With the numerous resources available to assist employers with motivating their people, I'm concerned that all we're doing is creating a bunch of overachievers. Overachieving is over-rated. In order .
March 25, 2007
Recently, Bear Grylls, a survival expert, parachuted into the rain forest of Costa Rica. This is one of the most dangerous jungles in existence. It consists of over 300 square miles described as the ..