December 06, 2014
It’s time to explore about another couple – Cancer and Pisces zodiac signs. Let’s consult each sign in the Zodiac, guys! The Pisces is the last sign in the Horoscope and ..
June 03, 2010
E commerce has taken selling to a new altar. Danish retail chains are found to not take advantage of the multi-channel retail but in the long run this will prove to be a great revenue winner for the ..
June 15, 2009
Background Using skillful means, the creativity in advertising is able to encourage potential customers to purchase the product or service which is at the centre of the advertising campaign. ..
December 24, 2008
Unswerving in heartfelt allegiance A binding tie that unites and holds us Far more than merely being forever Faithful to an ideal, cause, or custom This between us is a divine union Expressing and ..
November 11, 2008
Extensive research at global brand leaders validates a basic truth about contact centers: the emotional content of the service interaction is as critical as the problem resolution. Extraordinary ..
November 10, 2008
Tough times separate the planners from the plodders and these are tough times in the sales game! In these difficult economic times, the sales people who are creating and holding onto loyal customers ..
October 02, 2008
In answer to the question that I raised in another article, about what might be the most crucial and pressing issue of the hour, I suggested the answer might be, to have what is called ..
July 15, 2008
Not expressing thanks to your customers is a missed golden opportunity. It is a proven growth and customer retention strategy, one that businesses are not in the habit of doing. - a Lenox etiquette ..
July 14, 2008
So many businesses that we speak to proclaim to do business based on the golden rule, yet many are not nearly as successful as they would like to be or expect to be. Is this really a business ..
July 11, 2008
Thinking back about all the wonderful information and strategies that I have written about in my career, I decided I needed to take some time out to discuss the simpler aspects of what makes a good ..
July 08, 2008
This week I want to talk about a vital step in the selling process: realationship! You are probably thinking I misspelled the word. Actually, I meant to do that. To succeed you need more than just ..
July 07, 2008
The more closely an employee is connected to his role (he likes what he does) and the more personally the employee is connected to his manager (has a strong relationship) the better he performs. ..
July 01, 2008
The narcissist's primary goal is to increase his importance and stature among his rivals and within his golden circle of influence. He convincingly pretends that he cares about the destinies of those .
June 26, 2008
Rude and sometimes downright disrespectful telephone representatives drive me up a tree as a consumer. These days I seem to run across it more and more from major companies such as my bank and ..
June 26, 2008
Customer loyalty is the backbone of all successful companies. Loyal customers advance both the suppliers’ and customers’ businesses, they partner for mutual success and they are actually ..
June 14, 2008
Art imitates life and life imitates art. And today, what works in business works in life and what works in life, works in business. With the movement from the industrial age (we made things) to the ..
June 09, 2008
Managers will find it easier to understand employee stress by thinking about food. The cost of energy is linked to the cost of food in several ways. It requires energy to raise food: fuel for ..
May 19, 2008
Most of the clients I've worked with believe they have a good handle on how their customers feel about their experience with the company and/or the product or service they've purchased. Yet when ..
April 19, 2008
Young people in the workplace sometimes have different values and priorities than the older generation. They value time, technology and loyalty in different ways. I am providing leadership ..
April 14, 2008
Trust is a very important factor in online business. Though faces do not appear on the internet but here also it is the trust and credibility that run things. Newsletter can be an excellent tool ..
April 14, 2008
A good number of leaders consider it a sign of their growing importance and influence to be surrounded by people who find virtue in whatever the leaders might say or do. For these people the leader ..
March 31, 2008
What if you read all the business articles you find on the internet, magazines and books talking about how to get, and keep jobs, how to act on the jobsite etc. You realize, Hey! I already do all ..
March 26, 2008
Customer service is a key opportunity for most businesses in today's marketplace to add and keep more customers as well as increase the bottom-line. Unfortunately, today's customers have been forced ..
March 18, 2008
Where do these ten values come from? These ten values come from the Ten Commandments in Exodus 20:1-17. Let make reference back to the ten values against the Ten Commandments. The Ten Commandments 1 .
January 24, 2008
Friends are so important. Friends relate in all manner of ways. Is it possible to be friends with God? Yes, it is. "What can I bring to God? Will God help me?" One can bring anything he wants to God .