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 Article Directory   Author   Wallace Oliveira
 

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Published Articles:8
Total Article Views:2,096 (unique visitors)
Wallace Oliveira



(Brazil)Author

Wallace Oliveira's Articles

Articles by: Wallace Oliveira

Recent Articles

How to improve the quality of services through processes

To provide high quality services is presently regarded as an essential strategy for the survival (and success) of companies that face the competitiveness found in the current market. According to a ..
(January 25, 2013)
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  • Currently nan/5
 | Business/Customer-Service | Visitors: 306

Process-based management: improving productivity in small ..

Managing a small company is, no doubt about it, a challenge faced by businessmen all over the world. Companies this size need to invest on average four times more than big companies to get to ..
(December 18, 2012)
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  • Currently nan/5
 | Business/Management | Visitors: 250

How to control responsibilities using BPMS

In a recently published blog post we discussed the idea that, in order to succeed with the implementation of process-based management, a company needs to have its directors, managers and operational ..
(November 19, 2012)
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  • Currently nan/5
 | Business/Management | Visitors: 262

Why do Brazilian executives work so much?

We recently published here in our blog a post based on an article published by Brazilian magazine Exame, which addresses the unproductivity of the Brazilian worker. On the other hand, in its most ..
(November 18, 2012)
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  • Currently nan/5
 | Business/Management | Visitors: 212

The importance of people when implementing a process-based ..

Nowadays it's hard to miss the increasing number of companies that worry about implementing tools capable of automating and optimizing the execution of their internal activities, guaranteeing ..
(November 18, 2012)
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  • Currently nan/5
 | Business/Management | Visitors: 272

Who will be the new Chief Process Officer?

Today some companies are going through a moment in which they realize they need a professional who is capable of paying some much-deserved attention to the development of corporate processes. This is .
(November 11, 2012)
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  • Currently nan/5
 | Business/Human-Resources | Visitors: 270

The advantages of BPM for IT management

Management in the IT sector includes a group of routine activities which require standardization, and can get faster and more practical with the adoption of a BPM tool. To the consultant Fernando ..
(October 28, 2012)
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  • Currently nan/5
 | Business/Management | Visitors: 272

ITIL, CobiT and SOX combined for the continual improvement of ..

Whoever works with processes, whichever the area, knows that the adoption of methodologies and BPM tools (such as PDCA, ITIL and CobiT) to manage them is fundamental for workflow optimization, and ..
(October 20, 2012)
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  • Currently nan/5
 | Business/Accounting | Visitors: 252