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 Article Directory   Author   Tom O'Dea
 

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Published Articles:30
Total Article Views:10,352 (unique visitors)
Total Article Rank:3.5 /5 (2 Ratings)
Tom O'Dea
(USA)Author

Tom O'Dea's Articles

Articles by: Tom O'Dea

Recent Articles

Leadership Tips - Teach Customer Service

If you believe that one of the primary roles of a leader is to teach those that you lead; and if you believe that your reputation for customer service can be the difference in your success or lack ..
(August 31, 2008)
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  • Currently nan/5
 | Self-Improvement/Leadership | Visitors: 180

Leadership Tips - Five Excuses Real Leaders Never Use

Are you a real leader? Not if you've ever tried to put one of these over on someone. 1. It's not my fault. Oh yes it is.  The leader steps up to accountability for whatever happens on his or her ..
(September 01, 2008)
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  • Currently nan/5
 | Self-Improvement/Leadership | Visitors: 208

Leadership Tips - Office Politics

Political Expert For many years that's what people called me.  It was not a title I wore proudly.  I worked my way from entry level programmer to senior management in a large telecom company.  I ..
(August 25, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 224

Leadership Tips - When Smart is Not Enough

You Know It Your employees know it too. Your clients really know it. You've got one employee whose technical knowledge is unsurpassed. He (or she - for today we'll make him male) understands your ..
(August 21, 2008)
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  • Currently nan/5
 | Self-Improvement/Leadership | Visitors: 195

Leadership Tips - The Right Way to Be Tough

One Ugly Meeting A few years back, I was one of the leaders in an IT organization that was struggling. We knew it too. A couple of projects had significant quality issues, and as a result we were ..
(August 23, 2008)
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  • Currently nan/5
 | Self-Improvement/Leadership | Visitors: 213

Better Communication Skills - Three Tips For Conference Calls

The conference call has been a way of life in business for many years now. So why are so many frustrating, ineffective calls being held every day? This simple list of reminders is intended to help ..
(August 14, 2008)
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  • Currently 3.00/5
 | Business/Workplace-Communication | Visitors: 467

Strategies For Managing Change - Behave Baby!

Introduction Dictionary.com defines behavior as observable activity in a human or animal; the aggregate of responses to internal and external stimuli. Change management strategies generally focus on .
(August 17, 2008)
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  • Currently nan/5
 | Business/Change-Management | Visitors: 284

Strategies For Managing Change - Don't Tell the Client?

Introduction The big weekend was here. After a year of planning, preparation and testing we were ready to cut over to the new HR system. Employees were a little nervous, but looking forward to ..
(August 06, 2008)
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  • Currently nan/5
 | Business/Change-Management | Visitors: 295

Leadership Tips - Shine a Light on Your People

Introduction Recently I was reading (re-reading, actually) John Maxwell's book “The 21 Indispensable Qualities of a Leader". It's a great collection of easy to read, short chapters that I ..
(August 03, 2008)
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 | Self-Improvement/Leadership | Visitors: 256

Leadership Tips - What's a B Player?

Introduction Leadership responsibilities include dealing with the reality that people contribute and perform at different levels, and that leaders must recognize and reward people accordingly. With ..
(August 04, 2008)
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 | Self-Improvement/Leadership | Visitors: 275

Leadership Tips - How Am I Doing?

Introduction How do you get feedback? If you have a boss, chances are you get periodic performance reviews.  They're focused on the numbers, as they should be, and might include your boss's ..
(August 05, 2008)
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 | Self-Improvement/Leadership | Visitors: 310

Leadership Tips - When a Project is in Trouble

"Mountaintops inspire leaders but valleys mature them. " - Winston Churchill Introduction Your reputation as a leader is formed not only by the results you achieve, but by the behaviors you display ..
(August 08, 2008)
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 | Self-Improvement/Leadership | Visitors: 212

Leadership Teams Building an Effective Leadership Team

Introduction An executive is only as effective as the leadership team she or he puts in place. Whether you're building a team from a clean start, or working with one you've inherited, your job is to ..
(July 10, 2008)
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 | Self-Improvement/Leadership | Visitors: 281

Key Opinion Leaders Engaging the Key Opinion Leaders For ..

Introduction Key Opinion Leaders are the most influential people in any group or organization.  If you're going to lead people, especially a large number of people, you need the help of Key Opinion ..
(July 10, 2008)
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 | Business/Change-Management | Visitors: 533

Better Communication Skills For Better Leaders

Introduction The challenge of better communication skills has spawned books, seminars and many a consulting company.    How can it be addressed in a short article like this? Treat this, and other ..
(July 10, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 274

Key Opinion Leaders The Key to Successful Change Management

Introduction Key Opinion Leaders are the most influential people in any group or organization. If you're going to lead people, especially a large number of people, you need the help of Key Opinion ..
(July 10, 2008)
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  • Currently nan/5
 | Business/Change-Management | Visitors: 455

Strategies For Managing Change in Small to Mid Size Businesses

Introduction Strategies for managing change have been a focal point for senior leaders for many years, at least in larger corporate environments. If you go to the other end of the spectrum, leaders ..
(July 13, 2008)
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 | Business/Change-Management | Visitors: 313

Change Management Concepts The Leader As Teacher

Introduction This is the first in a series of Change Management Concepts articles. Change Management is about introducing some combination of new people, new processes and new technology to a ..
(July 14, 2008)
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 | Business/Change-Management | Visitors: 512

Changing Corporate Culture What Does it Mean?

Introduction  Changing corporate culture - put the term into Google and you'll find big companies and consultants offering theories, case studies and help.   Very often leaders in businesses large ..
(July 15, 2008)
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 | Business/Change-Management | Visitors: 598

Better Communication Skills Silence and Violence

Introduction Leaders need to seek better communication skills not only for themselves and their leadership teams, but as part of the organization's culture.  Successful change management requires ..
(July 16, 2008)
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 | Business/Change-Management | Visitors: 304

Better Communication Skills Email, Meetings, Phone Calls

Introduction Better communication skills start with the right choice of communications media. Good intentions are sometimes lost in misunderstanding that could have been avoided with honest, face to ..
(July 20, 2008)
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 | Business/Workplace-Communication | Visitors: 1094

Strategies For Managing Change Use Your Walls

Introduction No matter what kind of change you're introducing to an organization, ultimately you're seeking a change in behavior. Modify behavior, and you'll modify results. As you're focusing on ..
(July 21, 2008)
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 | Business/Change-Management | Visitors: 380

Strategies For Managing Change Resistance

Introduction Any strategy for managing change needs to anticipate resistance. Resistance is natural, and it can come from employees, partners and even clients. You're taking people out of their ..
(July 27, 2008)
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 | Business/Change-Management | Visitors: 663

Leadership Tips Small Business Requires Faster Decisions

Introduction This leadership tip has something in it for managers everywhere, but it's particularly targeted at those of you with large company backgrounds who have made career moves to smaller ..
(July 27, 2008)
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  • Currently nan/5
 | Business/Small-Business | Visitors: 205

Leadership Tips Situational Leadership

Introduction What's your leadership style? In his 1994 book, renowned leadership guru Jimmy Johnson (ok, he was renowned as a football coach - but that's a leadership role too!) spoke of his ..
(July 27, 2008)
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  • Currently nan/5
 | Self-Improvement/Leadership | Visitors: 335