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 Article Directory   Author   Roberto Bacasong
 

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Published Articles:20
Total Article Views:9,993 (unique visitors)
Total Article Rank:2.8 /5 (5 Ratings)
Roberto Bacasong
(USA)Author

Roberto Bacasong's Articles

Articles by: Roberto Bacasong

Recent Articles

Customer Service Training 101 Guide

Customer is universally known as the lifeblood of the company. In short, any company will never survive without the support of the customers. The customers are responsible for criticizing if the ..
(March 25, 2008)
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  • Currently 3.00/5
 | Business/Customer-Service | Visitors: 2146

Overcoming Call Center Stress

Working in a call center environment can be hurled with so much stress. Call center agents worldwide especially in the Philippines mostly complain this manic behavior which they encounter from their ..
(March 20, 2008)
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  • Currently nan/5
 | Business/Careers-Employment | Visitors: 870

The 'Dos' and 'Don'ts' in Call Center

Call center is a terrific job. Many young professionals work in call center because of higher chances of boosting their career to the maximum level. Customers are expanding their channel in contact ..
(March 20, 2008)
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  • Currently 2.00/5
 | Business/Customer-Service | Visitors: 3152

'Business As Usual' In The Philippines Outsourcing

DESPITE the country's “collective problems" in terms of political bickering, the Philippines outsourcing industry is unfazed with the issues hurled against President Gloria Macapagal-Arroyo. ..
(February 26, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 210

The Philippines as the First Choice in the Offshore & ..

WHAT makes the Philippines effective in the offshoring and outsourcing destinations? They say that India is the first choice in the outsourcing. Probably that is correct but the trend changed easily ..
(February 26, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 211

Call Center 101 - How To Be Effective Telemarketers

The success of your outbound company will not only depend in your customers, but a great portion of it will depend on how effective your telemarketers in selling and promoting your business. The ..
(February 20, 2008)
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  • Currently nan/5
 | Business/Customer-Service | Visitors: 219

Outbound Outsourcing In The Philippines

Aside from inbound call center, the best effective way of promoting your product on the phone is using the technology of outbound call center, which is widely operational in the Philippines ..
(February 20, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 259

Philippine Outsourcing - The Ideal in the World

How can we say that the Philippine outsourcing is ideal in the world? There are so many reasons why the Philippines is considered. This industry is truly amazing because the way it helps the Filipino .
(February 13, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 196

Call Center Etiquette

The outsourcing industry is kicking and alive in the Philippines. There are so many reasons why this industry continues to gain reputation in which the Filipino excellent in customer service is a ..
(February 13, 2008)
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  • Currently 3.00/5
 | Business/Customer-Service | Visitors: 258

The Philippines in the Outsourcing World

Through the Philippines is in the third world country, a lot of opportunity offers to the investors who wish to establish a long-term business partnership in this small but charming country. ..
(February 13, 2008)
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  • Currently 3.00/5
 | Business/Outsourcing | Visitors: 243

Call Center Myths

People who work in a call center for quite sometime will experience a new lifestyle which they did not experience before. Working in a call center has a different environment compared to an ordinary ..
(February 11, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 225

Selecting the Best Call Center Applicants

Choosing the best applicants to fit in your call center company will take certain considerations. The survival of your outsourcing company against strong competition in the market will depend on how ..
(February 10, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 191

Call Center More Than Just A Career

CALL center workers across the world enjoy the one of a kind taste of accomplishment. Millions of people are employed in this industry because of the blissful way in lifting the career opportunity. ..
(February 10, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 205

Choosing The Best Clients In The Outsourcing Business

ANY type of business is weak without the support of the customers or your clients. The customers or the clients are the lifeblood for your company's to survive in the high demand of competition. At ..
(February 06, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 229

Call Center 101 - How To Get Hired Immediately

IT'S nice to work in a highly regulated company like call center. Discovering the world of call center is interesting because you get to learn maintaining your stamina in talking to customers over ..
(February 06, 2008)
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  • Currently nan/5
 | Business/Careers-Employment | Visitors: 222

You Have A Problem? Dial Customer Service Hotline Number

TODAY, the simple and effective way of solving problems of the customers is through telephoning system. People are now aware of the importance of a particular customer service hotline number. If you ..
(February 06, 2008)
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  • Currently 3.00/5
 | Business/Outsourcing | Visitors: 226

Call Center Seat Leasing in the Philippines

FEW people only know the importance of call center seat leasing in the outsourcing industry. To establish your own company will entail lot of efforts and shelling out huge amount of money for you to ..
(February 05, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 288

GMA Grants Scholarship For Filipino BPO Call Center Workers

NEAR hire applicants who wish to work in call center and BPO (business process outsourcing) companies will soon avail the scholarship program as promised by Philippine President Gloria ..
(January 31, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 216

Philippines BPO Earned $5B in '07

The revenue of the Philippines BPO (business process outsourcing) in 2007 posted at $5 billion, the Department of Trade and Industry (DTI) disclosed. The annual report from DTI indicates that the ..
(January 29, 2008)
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  • Currently nan/5
 | Business/Outsourcing | Visitors: 246

Philippines Outsourcing Gets Nod From Int'l Biz Leaders

THE country's BPO (business process outsourcing) and call center industry is getting positive response to the international business leaders, so said by Philippine President Gloria Macapagal-Arroyo ..
(January 22, 2008)
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  • Currently nan/5
 | News | Visitors: 181