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 Article Directory   Author   John Coyle
 

John Coyle  RSS Feed

Published Articles:8
Total Article Views:2,431 (unique visitors)
Total Article Rank:1 /5 (4 Ratings)


(United States)Author

John Coyle's Articles

Articles by: John Coyle

Recent Articles

Telecom Disaster Recovery

The industry has published many studies and surveys about how crippling a telecom disaster can be as well as how unprepared most companies really are when it comes to recovering from a phone system ..
(July 23, 2010)
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  • Currently nan/5
 | Communications/Telephone-Systems | Visitors: 267

Using Multiple Virtual Phone Numbers to Make AND Save You Money

Lots of information flows through your business’s phone lines. Potential customers who don’t leave contact information could still be reached if you had access to their caller ID. ..
(June 04, 2010)
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  • Currently 1.00/5
 | Communications/Telephone-Systems | Visitors: 294

SIP, VoIP Peering, and Virtual Phone Systems

SIP? What's that?! And what does that mean to you anyway? It comes down to the way some virtual phone systems forward calls to you. Most fully hosted VoIP phone services out there will try to force ..
(June 04, 2010)
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  • Currently 1.00/5
 | Communications/Telephone-Systems | Visitors: 308

The Unsung Hero - Part 2 - Origins of Your Virtual Phone System

In this second part of our multi-part series on the importance of your phone system, we take a look back at history and see how it’s evolved to become an important cog in your business machine. .
(May 21, 2010)
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  • Currently nan/5
 | Communications/Telephone-Systems | Visitors: 313

The Unsung Hero - Your Phone System

Your phone system. It’s something that you probably don’t think about very much. In fact it’s probably something that you take for granted. A lot. As an entrepreneur, small business .
(May 06, 2010)
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  • Currently 1.00/5
 | Communications/Telephone-Systems | Visitors: 387

Hunt Groups, Call Queues, and You

So, we get a lot of confusion over the technical terms that are slung around in our business. PBX, VOIP, SIP, live extensions, virtual extensions, physical extensions, it’s a mess. Today I want .
(May 06, 2010)
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  • Currently nan/5
 | Communications/Telephone-Systems | Visitors: 287

Send Calls Where They Belong

Sometimes you’ve got to get your calls to always jump into the right place without any involvement. Maybe you’ve got that guy who just won’t quit calling about problems you had ..
(May 06, 2010)
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  • Currently nan/5
 | Communications/Telephone-Systems | Visitors: 308

Go Green. Go Virtual PBX

With Earth Day just behind us (Thursday, April 22, for those who never got to it) it’s a good time as any to think on what we can do to keep our planet in good shape. There are plenty of things .
(April 30, 2010)
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  • Currently 1.00/5
 | Communications/Telephone-Systems | Visitors: 267