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 Article Directory   Author   J Timothy Connor
 

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Published Articles:19
Total Article Views:5,913 (unique visitors)
J Timothy Connor
(USA)Author

J Timothy Connor's Articles

Articles by: J Timothy Connor

Recent Articles

American Business in History - How Arbuckle's Ariosa Coffee ..

Talk about tough work! The cowhand of 1875 was paid $30 a month plus room and board. He worked from “can see to can't see" (pre-sunup to after sundown) in a job where his likelihood of violent ..
(August 13, 2008)
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  • Currently nan/5
 | Arts-and-Entertainment/Humanities | Visitors: 207

The Right Tools Arent Enough, You Have to Plan For Operational .

As manager of Performance Improvement for a 400 bed hospital, I had ten years to focus on pulling the organization together as a team. It was almost a dream world for operational excellence, with an ..
(June 17, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 301

Emergency Room Throughput Diagnosis Part 2 Removing the ..

AN OVERVIEW OF THE SITUATION In Part 1: Blocked Arteries!, we had discovered that the highest corporate goals were producing radically different - and conflicting - activities among the staff in ..
(June 18, 2008)
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  • Currently nan/5
 | Business | Visitors: 420

Building Positive Word of Mouth Advertising

People like to talk, so you will always have your business talked about by somebody to somebody else. The important thing is to make sure that what's talked about is good and not bad stuff! How do ..
(June 18, 2008)
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  • Currently nan/5
 | Business/Advertising | Visitors: 319

Customers and the Moment of Truth

Sounds kind of scary, huh? We know the “moment of truth" as being that defining moment, that critical point upon which everything that follows depends. We've all had moments of truth in ..
(June 18, 2008)
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 | Business/Customer-Service | Visitors: 537

Marketing Your Businesss Hidden Treasure

I know what you're thinking: “Get a grip, Tim, I haven't got time to hunt for your so-called hidden treasure - I've got a business to run!" But what if I showed you how changing a few little ..
(June 18, 2008)
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  • Currently nan/5
 | Business/Marketing | Visitors: 204

Emergency Room Throughput Diagnosis Part 1 Blocked Arteries!

AN OVERVIEW OF THE SITUATION Performance improvement efforts at the hospital in this discussion were about eight years old at the time of this Emergency Department initiative. The institution ..
(June 18, 2008)
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  • Currently nan/5
 | Business | Visitors: 317

Cost Vs Investment Whats the Difference

DEALING WITH RECESSION Times are tough right now, and it doesn't look like they'll be getting better for a while, anyway. Business owners are watching customers tighten their purse strings, and the ..
(July 04, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 272

The Five Ss of Lean

Lean is an approach to process improvement that is well-known in manufacturing, but which can be applied to any process. These “S's" originated in Japan, and help build an environment conducive .
(July 04, 2008)
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 | Business/Management | Visitors: 1310

Managing Processes, the Single Best Approach to a High ..

WHAT IS A PROCESS? Processes are the building blocks of business, all our internal and external services are based on them. Taking an order? It's a process. Building a widget? It's a process. Making ..
(July 04, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 195

Rocketing Your Company From Making Ends Meet to Wildly ..

THE LAND OF STATUS QUO The Land of Status Quo is comfortable, pleasurable, and easy to inhabit. Following World War II, U. S.industry entered this land, and was able to abide there for almost 30 ..
(July 29, 2008)
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 | Business/Management | Visitors: 267

Managing Processes The Single Best Approach to a High ..

Designing a Process: What Do We Want? Once you know what the outside customer wants, your next step is to clarify those wants into measurable outcomes - related wholly to the customer's specs. Why ..
(July 30, 2008)
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  • Currently nan/5
 | Business/Management | Visitors: 277

Keeping Good Staff Is Important, But Keeping Your Family Is ..

One of the outcomes of our lack of focus on our marriages and families is the elimination of joy in our older age. Sure it's important to run a good business, and we want to “make our mark" on ..
(February 14, 2008)
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 | Home-and-Family | Visitors: 179

Getting A Handle On Employee Satisfaction

Is employee satisfaction important? Does it really matter if I look for ways to satisfy employees within my organization? Aren't there more important things I can be doing? Those are good questions, ..
(February 14, 2008)
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 | Business | Visitors: 187

Escalating To Customer Loyalty

Customer satisfaction has been talked about for years. People have written books on it, developed classes to teach it, and penned articles about it. But nowadays just satisfying customers isn't ..
(February 14, 2008)
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 | Business/Customer-Service | Visitors: 228

Planning For Your Kids

Most parents want their children to be successful, most of them want to be proud of the little tykes after they grow up. BUT, how many plan for building healthy and fun relationships with their kids ..
(February 14, 2008)
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 | Home-and-Family/Parenting | Visitors: 142

Do I Need Written Goals?

"I've got the goals I want here in my head - I don't need written goals!" Sound familiar? Does it really matter? What's the big deal with written goals? Believe it or not, Mark McCormack laid out a ..
(February 14, 2008)
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 | Business/Strategic-Planning | Visitors: 190

The Destructive Effect of Company Silos - Budgeting

“OK Finance, here’s your budget. Purchasing, here’s yours, Operations, yours. Any questions? All right, thanks for meeting, let’s make this year a profitable one. ” For ..
(July 15, 2007)
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 | Business | Visitors: 174

Why Do Small Businesses Need Formal Direction?

Many small business owners think that a formal strategy planning process is unnecessary and a waste of time. After all, I’m the owner, and I’m here aren’t I? I talk to the people ..
(April 05, 2007)
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  • Currently nan/5
 | Business | Visitors: 187