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 Article Directory   Author   Alan Jones
 

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Published Articles:44
Total Article Views:11,311 (unique visitors)
Total Article Rank:1 /5 (5 Ratings)
Comments:2
(United Kingdom)Author

Alan Jones's Articles

Articles by: Alan Jones

Recent Articles

How to properly use your live help software

It is very common for people to get excited after they first download website help software due to the fact that they want to see all of the positive results they have read about happen instantly. ..
(June 21, 2011)
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 | Computers-and-Technology/Software | Visitors: 251

Why you are crazy if you are not using website live help ..

Most ecommerce website owners spend most of their time attempting to devise new ways to bring traffic to their site. If you own a website business most probably you recognize some of the most popular .
(June 21, 2011)
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 | Computers-and-Technology/Software | Visitors: 216

Pros and Cons of using website chat on your ecommerce site

Back in the day choosing what type of software to use was simple, as a great word processor consisted of no more than a blue screen with a blinking text bar and the internet was accessed via one ..
(June 17, 2011)
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 | Computers-and-Technology/Software | Visitors: 221

Progress versus Nostalgia

We all make excuses for why we put off using certain technological advancements. Excuses like “if it isn't broke, don't fix it. " Another popular tale is this one: “Let's see if it ..
(June 15, 2011)
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 | Computers-and-Technology/Software | Visitors: 200

Is There a Place for Live Chat in a Small Business?

Those involved in the online business world are encountering an idea that is becoming increasingly relevant and even more common: live chat. When discussions turn to the contribution of live chat in ..
(June 07, 2011)
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 | Computers-and-Technology/Software | Visitors: 224

How to use an open source live chat to boost your website ..

When it comes to building up the amount of traffic that visits your website on a regular basis most people think first of search engine optimization and social media marketing, but there is another ..
(June 04, 2011)
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  • Currently nan/5
 | Computers-and-Technology/Software | Visitors: 328

Shoppers enjoy using live chat software

Many shoppers enjoy using a live chat application when it is available to them despite the fact that most online merchants have been slow about adapting to the use and installation of live chat ..
(May 28, 2011)
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 | Computers-and-Technology/Software | Visitors: 209

Live Chat Questions

Being a consumer, service provider, and a writer involved in live chat is interesting. From time to time questions pop up that deserves more than a simple yes or no response. I have a friend who is ..
(May 25, 2011)
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 | Computers-and-Technology/Software | Visitors: 230

Can Live Chat Make Your Product Easier to Buy?

You could make the very best widget in the entire world, but if your targeted customer does not know this, you will not sell very many. Marketing, its importance and the role of live chat are the ..
(May 18, 2011)
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 | Computers-and-Technology/Software | Visitors: 213

Planning for Today and Tomorrow!

If you have checked out the various web site offering live chat you know by now that almost everything being done with live chat has to do with customer service. In a large part, the success of your ..
(May 18, 2011)
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 | Computers-and-Technology/Software | Visitors: 252

Bold Software release annual website chat software review

One of the major e-tailing groups, Bold Software, announced their third review of website chat software technology to offer some inside industry insights on ecommerce solutions and how website chat ..
(May 18, 2011)
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 | Computers-and-Technology/Software | Visitors: 258

Why you may need live chat software for open source ..

A new survey that was conducted by the technology website Accenture discovered that most consumers would like integrated tech support that is available from one easy online source which is why it may .
(May 05, 2011)
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 | Computers-and-Technology/Software | Visitors: 268

What’s the Point?

My last article addressed the requirements for making money online. The three key points were having a product, marketing it, and making the sale. With the assumption that your business already has a .
(May 05, 2011)
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 | Computers-and-Technology/Software | Visitors: 199

Why helpdesk software is vital for websites selling services

When many people think about the world of e-commerce they only think about websites and businesses that sell products, however, for every item that is sold online there is a related service that is ..
(April 30, 2011)
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 | Computers-and-Technology/Software | Visitors: 418

You vs. the Online World

The ways to make a profit in business is always subject to much debate. There are the evangelists for every new pie in the sky idea and those who stand by the traditional tried and true ways. Which ..
(April 28, 2011)
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 | Computers-and-Technology/Software | Visitors: 268

Live Chat Software - Thumbs Up or Thumbs Down?

If you can, try to remember a time when you were a neophyte to the world of word processing software. Not only did you want the biggest bang for your buck, but you also wanted the latest in bells and .
(April 19, 2011)
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 | Computers-and-Technology/Software | Visitors: 228

Live Chat Software: Four Tips To Help You Get the Most Out of ..

It is a well known industry fact that live chat software can help transfer soft sales into dependable hard sales that you can count on every month. In fact, the sales conversion rates for websites ..
(April 19, 2011)
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 | Computers-and-Technology/Software | Visitors: 323

Developing a Live Chat Sales Plan

The serious website business owner is turning to live chat. While there are many good reasons for this, here are three important ones: sales, sales, sales! In this article, we will focus on the use ..
(April 11, 2011)
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 | Computers-and-Technology/Software | Visitors: 262

Consider the root of poor pickup with website help software

Almost anyone who has investigated website help software has heard or read the statistics that when properly used, website live help software can help to boost sales by up to 100%. This is possible ..
(April 11, 2011)
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 | Computers-and-Technology/Software | Visitors: 181

Live Chat May Not be Good for Your Business

I know, I know…I can hear your comments now: “What's this guy up to? Doesn't he realize that talking like this is just biting the hand that feeds him?" I thought about that. But after ..
(April 05, 2011)
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 | Computers-and-Technology/Software | Visitors: 203

How to make full use of your website chat

If you have just downloaded a website chat software there is a good chance that you are not yet using it to its full advantage. The truth is that there are many ways to offer customer service and ..
(April 04, 2011)
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 | Computers-and-Technology/Software | Visitors: 235

Whatever Became of the Brick and Mortar Store? A walk down ..

The location where a business sells and services its customers and goods continues to undergo radical change. Like most every thing else in this second decade of the 21st century the speed of this ..
(March 29, 2011)
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 | Computers-and-Technology/Software | Visitors: 306

The Role of Live Help Software in Making Sales for your Company

Although the following two axioms are self-evident they bear repeating. Staying in business depends on one thing: customer satisfaction. The growth of your business depends on one thing: increasing ..
(March 22, 2011)
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 | Computers-and-Technology/Software | Visitors: 208

How to use opensource live chat to give your customers ..

One of the reasons that many people do not use contact agents online such as customer service lines and email communications is the fact that they choose to browse either during very short time ..
(March 21, 2011)
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 | Computers-and-Technology/Software | Visitors: 233

How to make sure your customers notice your live help software

When it comes to live help software it is almost an indisputable fact within the ecommerce community that helpdesk software will help you increase your sales by twofold. This is due to the fact that ..
(March 21, 2011)
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  • Currently nan/5
 | Computers-and-Technology/Software | Visitors: 213