Founded in 1979 under the name Air Lanka, SriLankan Airlines is the national flag carrier of Sri Lanka having its head office located at the Airline Centre on the grounds of the Bandaranaike International Airport in Katunayake, Colombo. Its main operating hub is also located at the Bandaranaike International Airport. It is presently the largest foreign air carrier offering its services in the Maldives with about 32 flights per week. It operates a fleet of 22 aircraft flying to 69 destinations covering 35 countries across Asia and Europe. The airline also has 2 aircraft that operate separate domestic air taxi service.
The website of the airline and other travel and tourism sites help in making your ticket booking. The online facility offers all details about the flights, their schedules, route maps, seat availability, and so on. It is possible to book or cancel tickets, check your PNR status and avail several offers and rewards when you book online. Tickets can be reserved by paying through your credit or debit cards. One important condition is that the credit card holder must be there in the travelling party. They will be required to undergo checking at the airport following which the passengers can board the flight. In any case, if the card holder is not travelling, you have to select the required option while booking, and authentication is done online.
Booking offices of the airline are located at airports and several other locations around the world. It is possible to directly visit these centers and book tickets or make enquiry regarding flights and tickets. Call centers are in operation 24 hours a day and you can call them up at anytime to talk to the customer care executive and ask for help. There are several registered travel agents who can help you with booking and planning your trip. Approaching them is another feasible option.
The airline provides world-class services and has got well-trained, friendly and experienced crew members to take care of your needs. Passengers onboard are given satellite phones, which allow them to call any other passenger inside the aircraft free of cost. Persons with any restricted diets can avail special meals, and in long-haul flights, hot meals are served. Flatbed seats are provided in Airbus A330 and A340. Every passenger gets an individual video player. You have access to movies, television programmes like comedy shows and cartoons for children. There are 22 radio channels from around the world, which offers you all kinds of music. Games like puzzles, classic board games and playing cards are also available for those who love to play. Some aircraft have AVOD systems installed in them.
So, make it a point to plan your next trip in SriLankan Airlines and enjoy the world-class service.