From its main operational hub at the Bandaranaike International Airport, the airline offers flight services to 61 destinations across 35 countries. SriLankan Airlines is the largest foreign air -carrier that flies approximately 38 flights per week to the Maldives. The airline has two subsidiaries, one is Mihin Lanka, which is a low-cost airline that operates domestic flight services within Sri Lanka and the other is SriLankan Cargo, which is the Cargo Division of the airline.
It operates cargo flights to Middle East and Male. The airline has also ventured into other businesses such as Catering, Engineering and IT systems. The online mode of ticket reservation is the fastest and safest means of booking SriLankan Airlines tickets. The passengers can book the ticket at the airport counters too.
The airline’s website gives a complete list of the latest flight schedules to the customers. The website enables everyone to view the flight timings and details of arrivals and departures of these flights. By browsing the website of the authorized travel agents or of the airline, customers can get the best deals on ticket rates.
When a customer makes the SriLankan Airlines ticket booking well in advance, he/she enjoys the benefit of acquiring the cheapest airfares. Reservation of tickets online for SriLankan Airlines is done in four simple steps: of searching the flight, choosing the flight, making payment and getting the confirmation of booking. A customer can book the flight tickets for a single trip or a round trip. It is always better to book a return journey because the customer gets a certain discount on the ticket prices for a round trip. The customer cannot make a seat selection since the airline allots the seat to all on “first come first serve” basis.
SriLankan Airlines offers two types of cabin classes: the Business Class and Economy Class. The fares of Business Class tickets are higher than that of the Economy Class tickets and the facility available to the customer is different in both the cabins. The Business Class passengers can order special meals and can enjoy the use facilities of a video player and radio channels. The attraction of this class is the “sitcom phones” that the passengers can use. The Economy Class travelers can order food that is available on the menu and also enjoy the other entertainment facilities.
When regular customers reserve SriLankan Airlines tickets, they get loyalty points added to the airline’s frequent flyer program called FlySmiles. They can redeem these points to obtain lower fares on tickets. There are also has several other redemption options, which are available to them from time to time. Over the years, the airline was awarded a 5-star rating for its excellent flight operation and service by SkyTrax. It has also won several other awards and recognition for its world-class quality and reliability.