1. Go that extra mile.
2. Offer to do something, whether leading a project, writing a report; before being asked.
3. Have a solutions attitude. State the problem and rehearse the solution. Spend no more than 20% of the time analysing the problem and use the other 80% rehearsing the solution. Act on the solution.
4. Drive yourself to learn something new every day.
5. Practice public speaking.
6. Come up with a `30 second’ advert for why you are the best person for the job.
7. Be the person you would like you would like your co-worker to be – treat everyone respectfully and as you would wish to be treated. Be friendly and open.
8. Get to know co-worker’s names quickly.
9. Make a point of getting to know how the company works, in terms of its procedures, policies and most important of all find out about the culture of the organisation/company `how things are done around here’.
10. Ask open (who, what, where, why, when and how), searching, thought provoking questions (be prepared to participate in coming up with the answers too).
11. As well as operating on your own initiative, it’s also important to be a team player.
12. Conduct a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis of your skills 13. Make decisions.
14. Take action. Follow through. Follow through.
15. Have an attitude of learning; attend seminars, courses, programmes etc.
16. Network. Network. Network.
17. Adopt a positive approach to each situation, looking as far as possible for a positive outcome.
18. Be prepared to take risks – this is where the big prizes are found. Well worth undertaking a cost-benefit analysis.
19. Start with the end in mind. Decide what it is you want to achieve.
20. We have two ears and one mouth for a reason. Listen. Listen. Listen.
21. Read and read widely.
22. Remember there is value in silence, focus and concentration. There are some pieces of work that may require a `time out’.
23. Spend some time with yourself to think about the big picture and to explore new ways to solve old problems.
24. Set stringent Specific, Measurable, Achievable, Realistic and Time tabled (SMART) goals.
25. When you don’t know, seek advice, help and support.
26. Be a leader. Stand up and be counted.
27. If you are a manager, catch your staff doing things well and congratulate them.
28. Proactively manage any potential stress points – plan your work appropriately, set priorities, say no as appropriate, take exercise (seek the guidance of your doctor as necessary) etc.
29. Deal with conflict in a timely fashion; make sure it doesn’t get out of hand.
30. Have an exit strategy – where do you want to be in five years time?
31. Ask yourself – what did I do to add value today?
32. Learn from others in the organisation, worth seeking out a Mentor.
33. Recognise that change is the one constant and therefore adaptability is important.
34. Learn tools of persuasion such as Neuro-Linguistic Programming.
35. Respect and engage with the diversity of staff in your company as a way to have an edge over other companies.
36. Be an ideas person, brainstorm ideas with others, explore `what if’ scenarios.
37. Persistence and determination are powerful workplace tools.
38. Mistakes are generally seen as acceptable as long as they are learned from.
39. Communicate. Communicate. Communicate.
40. Have a strong belief in yourself and your own abilities.
41. Find out what your preferred learning style is and play to your strengths (Mumford et al is a useful tool).
42. Keep a cool head in a crisis – search for the `win-win’.
43. Remember procrastination is a thief of time and recognise when that demon comes calling it is best to act now.
44. If you can, delegate. Ask yourself, do you need to do this or is it best done by someone else?
45. Come up with ideas for improvement in relation to your work areas.
46. Develop a negative-objection analysis – identify any objections people might have and come up with the answers to those concerns.
47. Remember today’s work is not done until tomorrow’s is planned. Plan tomorrow’s work today.
48. Attend only important meetings and those you absolutely need to attend.
49. Ensure meetings are conducted within a strict time schedule.
50. Make your own list, adding to this, of how to make a good impression at work.
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“It’s what you learn after you know it all that counts” – John Wooden
Hyacinth is a Master Practitioner of NLP and a Master Hypnotherapist.
Hyacinth, a Coach, independent consultant and trainer for fifteen years. Highly regarded and ensures that her solutions are informative, exciting and presented in such a way to ensure all learning styles are catered for. She works with personnel at the highest levels in the private, public and voluntary sectors, up to and including members of the board as well as front line staff.
Hyacinth has worked within a number of large public sector organisations, including: Home Office, Probation Service, DfES, DfT, CPS, OfCom, NICE as well as within many of the London Local Authorities.