Your hire a security guard to protect valuable buildings and assets as part of your risk management strategy. Most managers never pay much attention to anything other than how low the contracted security company will reduce their service fees.
This is like buying a car based on getting a discount for the petrol used.
The money saved from cutting the hourly guard rate will not make it up to you when the security guard company provides you with a sub-contracted guard.
Most businesses don't care who the actual security guard is assigned to protect them, as long as they get a guard. What happens is that the contracted company contracts it out because this is cheaper to them.
What you get protecting your building and people is a person that even the contracted security company don't know about.
You don't employ the security guard so you don't review their references or identification. You trust that the contracted security company has done all the required checks.
The contracted security company then contracts to a sub contracted guard who isnt an employee of theirs so they havent done any reference check or identification. In fact most sub contracted guards are never met by the original security company that you signed the contract with.
Do you see the problem now.
This means that the security guard that has your buildings master keys, access cards, and ability to move through all your restricted areas is unknown to you and the security company. I would assume that even your own employers don't have this much access without someone from the company checking them.
If the security guard fails to do their job and something is destroyed or one of your employees is injured, you may not even receive compensation for their behaviour.
Safety and training compliance
You need to ask how the contracted security company manages and complies with the safety training of all sub contracted guards they use and who is responsible for reference checking them to make sure they are appropriate to work for the client.
I recommend that you require the contracted company to provide copies of the qualifications and licences of all security guards protecting your business.
On a regular basis you should review all security guards that have worked on your site and request the contracted company to provide updated qualifications and safety inductions to ensure that you have fulfilled your duty of care.
© Copyright 2008 by Paul Baker
Information supplied by Paul Baker
Over twenty years security & risk management experience across Australia to protect corporate clients from critical incidents and security risks.
Previously served in the Military and expert in explosives, weapons, and information gathering techniques.
Achieved formal qualifications in a wide range of security risk management skills and commendations for crisis response operations.
03 9642 0599