The changes have been made official on the eBay site. One of the big changes is that sellers can no longer leave negative or neutral feedback on eBay. Yes you read that correctly, no more negative. Why has eBay decided to do this?
Have you ever been to a mall and had an awful experience? Have you ever been treated poorly by a worker at a store? What is your first reaction. “I am never going back to that store!" This is one of the main reasons that eBay has decided to do away with the ability to leave negative feedback, is because being extremely rude to buyers hurts all of eBay. Not only does the seller not come back, but he tells his friends.
Another reason that eBay has decided to get rid of the feedback is because the feedback percentage means nothing. Have you seen a feedback percentage of 99.8 and 99.5, and wondered how bad could these sellers? Buyers are so scared to leave a negative because they don't want to get negatives in return. So the feedback numbers were becoming obsolete. Now, feedback will most assuredly drop, and it will separate a good seller from a poor seller.
The idea is to bring the buyer back. This system will give eBay an honest look at how buyers and sellers interact, and the buyer will not get the embarrassing shopping situation of being harassed by poor eBay sellers.
This will probably lead to many bad sellers leaving eBay. All the better for us. If you sell on eBay, it is time to weather the initial storm, and wait for the bad sellers to leave. If you stay you will reap the rewards of the sellers coming back to eBay.
Luke is a powerseller on eBay, and conducts trainings for eBay's biggest sellers to get bigger. He regularly contributes to http://www.ebangels.com The ultimate site for free eBay templates, tools, articles, news, and tips to grow.
For more information email Luke, at firstname.lastname@example.org