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6 Important Questions To Ask Before Committing to Self Storage

Julie Lord

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Self storage is a great thing, but choosing the right facility can be tricky. Here we look at the questions you should ask a facility before signing a contract.

Self storage is getting more and more popular for lots of different reasons. Small businesses become solely based online so use self storage as a great warehouse alternative. Properties cost more for less space so we use cost effective cheap storage space to extend our property size. We are sick of commuting so we move to the city but need to downsize to balance out the higher property costs. Lots of people are also starting new hobbies or crafts that require extra space. So if you are one of the many people who needs self storage and you're looking for the perfect facility, these six questions should help you ensure they are right for you:

  1. What Is Your Customer Service Support?

It is important you have a good understanding of the customer support you will get. Expect the customer service reps to express an interest in your needs, to be honest about what they can offer, and to get you the best deal, not just to get you to spend as much money as possible.

2. What Security Can I Expect?

You should expect excellent levels of security as this company is paid to protect your goods. Expect them to tell you about padlocks or electronic locks, 24 hour security, lighting, CCTV, entry points - they should be proud of their security.

3. How Are My Items Protected?

As well as security, the facility should also talk about climate control and pest control, as well as insurance and other controls they put in place to ensure your items remain safe.

4. How Flexible Is My Contract?

If you are a company using the service, this is particularly important because you need to be able to swap and change the size of your space as and when you need to. This is also important if you know you will have fluctuations in the amount of space you need so it can also be relevant to individuals who are down-sizing or just moving house and not sure how much space you will need and for how long.

5. What Is Your Location?

Remember that town centre locations will be more expensive and can be more difficult to get to through heavy traffic. Look for a balance of easy accessibility and inexpensive locations when looking for the best cheap self storage units .

6. How Much Experience In Self Storage Do You Have?

They should be very knowledgeable and happy to talk about their experience in the industry, about what they know and why they are great at what they do.

Go And Ask In Person

Once you have spoken about these things briefly on the phone, visit the self storage facility in person and ask as many questions as you want to. No matter what they describe on the phone, seeing the facility for yourself and meeting the people will give you a much clearer idea of the type of place. Go and get to know the facility, after all if you are going to sign a contract with them and trust them with your valuables, you need to know you are getting good value for money from honest, friendly people.


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