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Hiring a House Cleaning Service? Ask These Questions

Vick Condecion

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Q. Why would someone want house cleaning services in Raleigh?

A. Many people are interested in maintaining the appearance and sanitation of their home, but they do not have enough free time to do all the cleaning that is necessary. There just isn't enough time anymore for working parents to accomplish running a home, a family and a job, so many are seeking home cleaning services to increase their available time for other things.

Q. What should be expected of a cleaning service?

A. Everyone should expect that the cleaning service they hire will clean the home with the safety of the occupant and their belongings in mind. Second, consumers should expect to receive s thorough general cleaning of all livings areas of the home including vacuuming; dusting; soap film, mold and mildew removal; washing and sanitizing of all areas with specific emphasis on baths, kitchens and floors. You can choose which service options work best for you. This is something you can discuss during your meeting with the service you hire.

Q. What are the differences between good cleaning services and bad ones?

A. Just like anywhere else, when it comes to house cleaning, Raleigh has plenty of choices. There are a number of issues that distinguish good services from bad ones. It is important to know which factors make for the best companies.

While you certainly want a company which performs its job at a high level, you should also focus on how that company is managed as the management has a huge impact on the quality of the employees and the methods they utilize when cleaning your home.

You want your home to be sanitary as well as superficially clean and you want all of your belongings to be safe during a cleaning, so relying on management with absolute commitment to these values is the clear way to go.

Q. What questions should the consumer ask when selecting a cleaning service?

A. You will want to meet with the management and get an in-home estimate of your cleaning costs. This is the only way to explore the questions you need to ask.

There have been many changes recently on the local and national levels when it comes to business conduct, so it is important that you understand your transaction completely. Review each of the following before deciding on a service:

1 Who is responsible for reporting and paying employment and social security taxes for personnel cleaning your home?<br>
2 Ask if the cleaning staff works for the management or if they are contracted. <br>
3 Make sure you know who is responsible for the safety of cleaning staff while on your property. <br>
4 How are damage claims handled?<br>
5 Will there be “helpers” or unauthorized individuals such as children or family members at your home during the cleaning?<br>
6 Who is responsible for the cleaning supplies and tools?<br>
7 If your regular cleaning staff is not available, be sure there are procedures in place to ensure that your home is still cleaned. <br>
8 Who is supervising the work and security of your home?<br>

Remember that the person you are speaking to should always be comfortable with answering any questions you have.

Q. Is it important to hire a licensed and insured company?

A. Licensing is important to insure that the consumer is dealing only with reputable firms who are willing to include their names with all appropriate state agencies to protect the consumer.

Working with an insured company is important because you want to know that any damages that might be incurred will be quickly and appropriately handled, but you also need to make sure you understand the limitations on their policy in order to protect yourself.

Q. How should a homeowner begin the process of selecting a service?

A. First, decide what you need done to accomplish your objective. Find reviews or referrals for the companies either online or by asking your neighbors and friends who employ a cleaning service. Be sure to speak to each company personally and discuss your options if you choose to hire them.

Get an in-home estimate and use that time to go over the points listed earlier. If the company won’t do an on-site estimate, go to another service. Speaking to them face to face is the best 30 minutes you can invest in your cleaning service hiring process.

Find out more about Raleigh house cleaning services, visit


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