The server monitoring process is a constant control after a server’s operation in order to detect all the failures in time, and to create charts of the servers’ loading level to configure the optimal device’s working scheme. If a datacenter supports the cloud computing, the server monitoring turns into the essential element of its operation support.
There are two main reasons for introducing the server monitoring process into practice. The first one is to minimize the amount of servers’ and other network devices’ downtimes, which directly affects on company’s financial state. The second one is to increase the quality of service that company provides to its customers.
A monitoring program significantly increases the datacenter’s productivity. The constant monitoring of important network devices’ parameters guarantees that the failure will be detected and repaired much quicker, even before it is noticed by the customers or any user from the outside. Often, the polling results database (that has been collected during the exact amount of time by the program) allows the system administrator to analyze and detect the potential problems and bottlenecks that might take place in the network devices in the future, before they eventually stop operating. Furthermore, some problems could be removed by the server monitoring system automatically by restarting particular services or hosts without an IT manager’s involvement. But if the failure is too serious and needs to be repaired by the technical staff, the gathered data makes their work much easier and decrease the amount of time that is required for the shutdown fix. In any case, even minor failure or interruption in the service delivery to the customers can lead to the greatest financial losses and users’ complains. That is why, in spite of the fact that the network monitoring software installing can be rather time consuming, such the program is necessary for any datacenter.
Of course, all customers want to receive high-quality and regular service, and they do not care about technical problems that the host provider can have. The server monitoring program helps to minimize the amount of failures and downtimes, and thus the company saves its customers’ incomes. The more stable and better the service is, the lower probability of losing clients is. In addition, with the server monitoring software the system administrators do not need to repair all the failures in a hurry anymore. Of course, the fast response to particular events is still very important, but the monitoring system decreases greatly the amount of downtimes, and improves conditions of work for IT staff. Free time, that administrator gets, can be spent on increasing the network’s productivity, enhancing the company’s information security, implementation of new technologies, etc.
The response time charts displayed by the monitoring program for services and servers being monitored can help to determine the criteria of optimal computational power consumption. At the moment, when the loading level is minimal, some servers might be even switched off or turned into the idle mode - that allows the head manager to reduce the company’s expenses. And vice versa: if the CPU usage is rising, it will be easy to plan upgrades and increase the datacenter’s capacity.
Hence, a server monitoring program is an exceedingly convenient system, which allows the system administrator and manager to improve the customer services, decrease the income losses, and widen the list of company’s clients.