Unless you’re a bit of a whizz with electronic gadgets and gizmos, you may find seemingly unexplained problems with your computer system to be a huge headache. Printer problems are amongst the most infuriating, especially if your whole family is queuing up to use your printer and you can’t figure out what’s wrong with it.
Whilst you may eventually have to get expert help to fix your printer problems, there are things that you can do to correct some of the more basic hiccups yourself. It’s all about staying calm and remembering some basic tips, like those outlined here.
Start with the obvious
Whatever the printer problem, it never hurts to go through some basic troubleshooting manoeuvres before calling in the experts. The following steps may just fix the problem!
Reboot the printer. This step can fix many PC and printer problems – simply turn the printer on and off again. It is often the case that upon being rebooted, the printer will recognise that there is a problem and run its own program to fix it.
Use the troubleshooting software that comes with the printer. Fixing printer problems is what it was designed for, after all!
Common printer problem fixes
- Paper jams. A gentle approach is always best for fixing this particular printer problem. You can usually clear paper jams by turning the printer off and gently pulling the stuck paper in the direction of the paper path.
- Missing printer drivers. This common printer problem can be fixed by consulting the printer manual or doing a simple web search to find the driver you need.
- Blank pages. If your printer is churning out blank pages, even though you've just replaced the ink cartridge, you can usually fix it by double-checking the installation of the new cartridge. You should also remember to remove that little sticker that new ink and toner cartridges come with.
- Smudgy print-outs. If images and text are smudgy when printed, you need to check that you are using the right printer paper, that your printer paper settings are correct and that the printer is set to print at the right quality setting.
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