VoIP Training - An Inside Look


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Whenever there's a new technology, there's an almost immediate demand for technical support and this is true of VoIP systems. But where can you expect to get that support? It may be more available that you expect.

VoIP stands for Voice Over Internet Protocol and this emerging technology certainly appears to be catching on, especially in certain circles. Some major companies and industries are finding the advantage of implementing VoIP to create better communication systems, often at a lower cost than traditional telephone service. Very basically, VoIP allows users to make unlimited voice communications to anywhere without incurring long distance charges. The process is very similar to emailing, but with voice capabilities rather than relying on the written word.

Because this technology has some ties to existing technology, there are many people who are just a few steps away from being prepared to install, maintain, repair and trouble shoot the VoIP systems. Large companies especially may find that there are those within the organization who need a minimal amount of training in order to be ready for this task.

So what are your options when it comes to VoIP training? Actually, they're not nearly as limited as you might think. For those who live in larger cities, you may very well find that there are seminars, hands-on training and workshops nearby. In those cases, you'll be able to choose the intensity of the sessions based on how much (or how little) you already know.

If you have large universities or technical schools in your area, you may also find that these have some excellent training opportunities. Though there seem to be a limited number of colleges and technical training facilities that offer VoIP training as a regular curriculum item, there's little doubt that it will come in the near future.

Distance learning is also an option in many areas. If you don't find some VoIP training that you're interested in available in your area, consult area universities, libraries or community programs about the possibility of establishing a VoIP distance learning class. There are several advantages to distance learning over correspondence or online courses. You have the opportunity to interact with the teacher and other students via an Internet connection (voice and video, as a rule). You also have hands on classroom experience and lessons, just as you would in a traditional classroom. There's also the fact that you meet at a prearranged time on a regular basis for the duration of the course - a fact that many people find necessary in order to maintain their focus and to complete assigned coursework.

If none of these are available, or if you simply can't commit to regular meeting times, you may find that online courses in VoIP is a great way to get the training you need. There are several options, so take time to consider those companies offering VoIP training to be sure you'll have worthwhile information at the end of the course. If hands-on work is vital to your learning style, look for training that offers real-life situational exercises.

This article may be reproduced only in its entirety.

Scott Knutson is an entrepreneur and writer. For more of his articles visit: Internet Phone | Internet Phone Service | VoIP Service


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