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What Telecom Expense Management Can Do For Your Business

Robert A. Barber
 


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Telecom Expense Management has historically been aimed primarily at large companies like General Motors or Microsoft, but not all TEM (Telecom Expense Management) providers restrict their roster of clients. If you are responsible for a smaller organization and need to wrestle your telecom expenditure into submission, there are TEM businesses that will work with you.

What Telecom Expense Management Can Do For You

  • TEM will be able to track and control your telecom assets by creating an inventory that is updated ‘live. ’ That task is handled by providing E-Procurement, which closely monitors what equipment you have via a single, centralized ordering portal. No more guessing who has what wireless device or where a wireline unit might be hiding. E-Procurement also prevents non-approved devices and equipment from being added. That eliminates incompatibility issues and other related problems.
  • Your invoices and bills will be scoured by the TEM team to find errors an conflicts, which they can resolve quickly to avoid overcharges. If there are more efficient plans for your telecom service, they can discover and recommend them to you, reducing your expenses even further. Invoices can then be processed automatically, putting a damper on the inevitable human error.
  • Another benefit of TEM is the ability to monitor MAC, which is Moves, Additions, and Changes. When someone moves from one office to another, TEM will know where that phone is. When equipment is added, TEM lists it immediately and reports can be generated immediately to reflect the additions. Great confusion can result from even one phone number change, so Telecom Expense Management will track those as well.

Telecom is one of the top three expenses incurred by most companies, yet it is often neglected. TEM can whip your system into shape regardless of its size, and help you keep your bottom line looking good.

Robert is currently working for Integrity Communications, a business specializing in Telecom Expense Magagement. He lives in eastern Kansas. A retired police dispatcher, he now resides in the country with his wife and 2 of his 3 sons. Toss in a couple of dogs and a few cats and you have the rest of the crew. He is a freelance writer who has created articles on subjects such as police work, scanners and 2-way radios, motorcycles and motorcycle painting, promotional advertising products and marketing. Click here to see some of the offerings from Integrity Communications.

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