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How to raise your emotional intelligence as a project manager

Julie Lord

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There are many different qualities that are required to be a successful project manager. You need to be able to communicate well, have good organisation skills, ad be good at time management. Another skill that is becoming a big feature of project management courses today, and rightly so, is emotional intelligence. Read on to discover more about how your can increase your levels of emotional intelligence in order to become a better project manager both now and far into the future of your career in the industry.

Analyse your own actions

The best place to start when increasing your levels of emotional intelligence is to assess your won actions. You should watch your own behaviour and then write about it. Why write? Writing promotes reflection and learning, and it helps you to make unconscious behaviours conscious. You should look at the things you have done and said. Observe the way you felt and how you responded. By learning about your actions and your own behaviour, you will then naturally become better at picking up how other people are feeling, how they respond to the things you say, and why they have acted a certain way.

Build rapport with the people you work with

You are going to need to build report with the people you work with if you want to improve your emotional intelligence and strengthen valuable social skills. But, how do you build rapport with people you may not know so well or in some regards those you have not met before? The best thing to do is find out what you have in common with your team members. When your values, beliefs and interests are matched, this is how the deepest rapport is formed. Of course, you are not going to share the same interests and beliefs as everyone, but you should be able to find common ground somewhere. You also need to make sure you listen fully and maintain eye contact when having these conversations.

Put yourself in the other person’s shoes

One of the most important things you need to do in order to become more emotionally intelligent is put yourself in the other person’s shoes. How are they feeling right now? Being able to emphasise with others is key in terms of emotional intelligence. It is only when you understand how someone else is failing that you will be able to approach situations better and handle conflicts with more effectiveness, rather than upsetting or alienating team members.

Hopefully, you now feel like you are better equipped to increase your emotional intelligence. This is a critical skill for all project managers as well as APM PFQ courses, because you need to be in tune with how your team is feeling. This will enable you to deal with all forms of feedback and communication effectively so that you can get the best out of your team and ensure they are an a working environment that is productive yet approachable and as a result, successful.


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