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Articles about or concerning Sales Teleselling, the Teleselling Process, Sales Training, Sales Management, Phone Scripts, Teleseminars, Training Telephone Sales People, Lead Generation, Cold Calling, Tele-selling Techniques and anything else related to the Teleselling process.
Latest Articles

Telephone Prospecting Basic Principles - The Secrets To Cold Calls

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 Daniel Dreifus (September 01, 2011)  Cold phoning basics are factors you need to use to be productive. The key to cold phone calls can work for you in fields as varied as construction materials, Real Estate, in addition to group insurance policy cold calls. This is how it's carried out, and also a well established sample cold phone calls script you may use. Cold Calling Basic Fundamental Principles Cold calls basics .. (Sales Teleselling)

Five Phone Tricks You Should Be Prepared For In 2011: You Have Won the Trip-of-a-Life-Time

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 Kris Davies (January 19, 2011)  Five Phone Tricks You Should Be Prepared For In 2011: You Have Won the Trip-of-a-Life-Time We all think we could identify a con and disconnect the call before they get into their rhythm, but 1000's of us still get scammed out of our hard-earned money every year through ever more slippery tricksters. The internet has given scammers more un-impeded access to our private details than ever . (Sales Teleselling)

The Rewards of Global Virtual Teams

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 Adam Fridman (September 28, 2010)  It is widely accepted that the reward for promoting global virtual teams is the ability of organizations to leverage on the different skills and competencies of team members from around the world. What does leveraging mean? You may have heard of the term leveraging from a financial standpoint. Leverage is most commonly used in real estate transactions through the use of mortgages to .. (Sales Teleselling)

Virtual Global Team Building

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 Adam Fridman (September 28, 2010)  Encouraging team development, emotional engagement and social interaction provides a healthy and sound workplace environment for the otherwise isolated appointment setter. Face-to-face team building activities or meetings for the virtual global teams particularly for appointment setters is not workable since most if not all appointment setters are geographically spread out throughout .. (Sales Teleselling)

The lost art of cold calling.

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 Michael Wilkins (March 11, 2010)  Cold calling can seem like the last thing you want to do in your business but it really is one of the most overlooked ways to generate business, the fact is that there isn't to many things that are faster than phoning someone up and pitching them your idea, sure some of them won't be happy that you are interrupting your day but if you want to sell products then you need to face .. (Sales Teleselling)

Is your lead generation program bleeding your company from the inside? How to choose the right sa ...

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 Criss Olivia (March 03, 2010)  Lead generation is amongst one of the most outsourced business functions today. There are many lead generation/telemarketing companies telling you how beneficial and time saving it will be should you decide to outsource your ‘not so important’ aspect of generating sales leads to them and instead you should just focus on closure of deals. Lead generation is not only about .. (Sales Teleselling)

Cold Calling Fear: Facing the Elephant in the Room

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 Elizabeth Blane (April 16, 2009)  All salespeople feel it, but no one wants to talk about it: the fear of cold calling. As a sales and business coach, I’ve often heard the following comments from salespeople I have coached: “I feel like I’m bothering people by calling them. ” “I think I need another sales course to get up to speed. ”“I need a better list. ” These comments . (Sales Teleselling)

Bring Confidence to Your Phone Voice

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 Dan T Himes (December 22, 2008)  When you're talking to a prospect over the phone it's extremely important that you speak to them with confidence. Just because you're on the phone and not in person doesn't mean people can't tell when you're unsure of yourself. Here are 5 ways to convey more confidence over the phone. #1 Sit up straight Believe it or not how you sit can effect how you sound on the phone. When you sit .. (Sales Teleselling)

What to Do When Telemarketers Won't Stop Calling

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 Dwayne Eisen (October 21, 2008)  Here's a riddle for you: What's worse than one call from a telemarketer? The answer: Several calls from the same telemarketer. No one really likes to listen to sales pitches over the phone, and this problem is only exacerbated by the same telemarketer calling over and over again. If you keep getting called back time and again by the same telemarketing number, then you may be at your .. (Sales Teleselling)

Entrepreneurs - Take the Ice Out of Cold Calling

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 Lee Lister (September 21, 2008)  What is the best way to make a cold sales call to a business? Do you normally call up and ask to speak with the business development manager then go right into your sales pitch? Is there a more effective process you can use? Is there a way of becoming more effective? Put yourself in the business owner's position - why would they want to do business with a company that contacts them .. (Sales Teleselling)

Learning More About Cold Calling Training

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 Kelly Hunter (September 15, 2008)  Before you can learn some tips and tricks for your cold calling training, you first need to know what cold calling is. This is where you are calling prospective buyers and informing them of your product. Sounds easy, does it not? Well, what a lot of people find out is that cold calling is a lot harder than it sounds. Most of the time, you are going to be talking to people who really do .. (Sales Teleselling)

Find the Perfect List

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 Terry Stanfield (August 26, 2008)  Most of my professional experience has been in conducting direct mail campaigns, many of which were of the multi-million-piece variety. Here is my take on how the file has evolved and how new, more useful and effective methods have evolved, paralleling the development of surprising new resources. In contrast with previous huge-quantity mailing, today's marketing strategy calls for .. (Sales Teleselling)

Sale Lead Generation is the Key to Business Success

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 Terry Stanfield (August 26, 2008)  In order for a business to success and remain in business, they must determine the best method for sale lead generation. Each business has it's own unique features, which must be taken into consideration before deciding on a method to create new potential customers. Because this can be difficult to figure out, sometimes the process of trial and error must be used. One of the first .. (Sales Teleselling)

Cold Calling - Balancing Lead Quantity and Quality

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 Terry Stanfield (August 26, 2008)  Sales people know there are two critical decisions that must be made before starting a cold calling campaign. How many leads do you need, and how qualified do you need them to be? While these are two questions, they're really two parts to the same question. Let's say you start up a telephone prospecting program and ask the caller to refer you to all interested prospects. It's almost a . (Sales Teleselling)

Creating Leads on a Limited Budget

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 Terry Stanfield (August 26, 2008)  If your business is one started on next to nothing or maybe you are experiencing a cash flow problem, you will need to implement a low cost lead generation program. Because you are on a limited budget you may not wish to pay the cost of having a lead generation service do the work for you, so you will have to find a way your business can do it on its own without much outside assistance. . (Sales Teleselling)

What's Involved in Planning Your Telephone Prospecting Campaign?

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 Terry Stanfield (August 26, 2008)  In July we talked about 7 critical planning questions to create an effective B2B cold calling campaign. Planning can turn a haphazard cold calling effort into a successful, methodical prospecting approach. Here are 4 more planning questions, and the answers we can provide, based on our actual experience making business to business calls for our clients all day long! 1. What's the .. (Sales Teleselling)

The Worst Mistake Voice Broadcasters Make Answering Calls - And It's Very Common

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 David Seldon (August 25, 2008)  This article reveals the single worst mistake broadcasters make when answering calls in response to their recorded message. And this mistake is very common. Many experienced broadcasters continue making it! Luckily, this mistake is real easy to fix. The single worst mistake in answering is to say something like. . . "Hi, this is Amy, thanks for calling Wonderful Web Widgets, how can I .. (Sales Teleselling)

Will Your Voice Broadcast Idea Work?

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 David Seldon (August 25, 2008)  There is no denying the incredible power of a phone broadcast system. Imagine, you have the ability to send your recorded message to thousands and thousands of phones at the click of your mouse! But power alone does NOT lead to success. Here's how you can judge the possibilities for your own idea. The crucial elements to any campaign's success, or failure are: 1. The cost of a .. (Sales Teleselling)

Are You Tele-phony?

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 Michael J Beck (August 19, 2008)  Anyone who conducts marketing and sales has to deal with using the phone as an important communication tool. The problem is that most people don't maximize its effectiveness. Using the phone poorly can inadvertently act as a detriment to our success. Understand that the phone conveys our personality, our sincerity, our belief, our energy, our attitude, our professionalism, and our .. (Sales Teleselling)

Telephone Basics For Effective Telephone Sales - Email Vs Phone

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 Jo Ann Kirby (August 18, 2008)  The telephone is the most important piece of office equipment you have. Although it shares certain attributes with email, there are several areas where the telephone excels. 1. It's immediate. Although voice mail is the bane of our existence, once we are talking with someone, we can resolve situations immediately. There's no need to send a message and wait hours before you get a .. (Sales Teleselling)

Is Your Company Name Really That Important When Cold-Calling?

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 CJ Ng (August 07, 2008)  One common way of the opening line when sales people make cold-calls is “Hi, my name is xyz, and I'm calling from abc company. . . " Unless you are calling from really established companies such as IBM or the like, chances are such prospective customers will ask you “where did you say you are from?" or “Can you repeat your company name again?", and when they don't know . (Sales Teleselling)

Prepare For That Call - Success Tips For TeleSales and Service

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 Jo Ann Kirby (August 07, 2008)  Why do some people always seem poised, confident and ready for everything? Preparation. Whenever you need to speak with someone, whether in person or through a telephone conversation, it's always a good idea to plan and rehearse beforehand. This is particularly true for sales people and customer service personnel, but is equally important to anyone who needs to achieve an objective or .. (Sales Teleselling)

What is Considered an Unsolicited Phone Call?

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 Dwayne Eisen (July 30, 2008)  Receiving telemarketing calls is one of the annoyances a phone consumer must face. Sometimes it is an irritation that is permitted by law, while other times it is a frustration that can be avoided and is even prohibited. The reason is while some telemarketers are authorized to call you, those who do not have your permission, are considered to be making unsolicited phone calls. When is .. (Sales Teleselling)

Whats the Difference Between Cold Calling and Telemarketing?

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 Dwayne Eisen (July 30, 2008)  Many people consider all telemarketing calls to be the same, but the reality is there are slight differences. For instance, while some solicitations you receive are from companies you do business with, which are known as warm calls, others may be from a telemarketer/company you don't know, and this is considered a cold call. However, cold calling should not be confused with a phone .. (Sales Teleselling)

Why Do Telemarketers Continue to Break the Law?

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 Dwayne Eisen (July 30, 2008)  Anyone who reads the Telephone Consumer Protection Act (TCPA) would probably make a very interesting discovery - many of the pone calls they receive from telemarketers are actually illegal. There are quite a few rules by which telemarketing firms must abide, or else they could be severely penalized for their lack of discretion. However, if you don't know what these regulations are, .. (Sales Teleselling)

Keeping Up in Call Centers

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 Kristel Nicole Eniego (July 29, 2008)  Call Center jobs in the Philippines are characterized by one or two things: slapping yourself until your eyeballs pop out or drinking coffee until it comes out of your pores; both methods are done so you could stay awake while you take those calls. A lot of my friends are working in call centers and even though I'm not working as an agent myself, I could see the different ways they .. (Sales Teleselling)

The Benefits of Using Telemarketing

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 Mitch Carson (July 29, 2008)  Telemarketing, marketing in which sales people call potential customers by phone, is the second most common direct marketing method in the United States. Cold calling however is often not appreciated by the people who are called and so “Do not call" lists have been created in a number of areas. The Advantages and Disadvantages of Telemarketing Although cold calling is not popular . (Sales Teleselling)

Successful Telephone Selling Techniques

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 Doug Dvorak (July 27, 2008)  The cost of selling is escalating and time is ever in short supply to make face-to-face sales calls. But stiff competition requires that sales professionals keep notching up their sales goals every quarter and every year. The secret is not something very unfathomable. It lies with the proper use of successful telephone sales techniques. Winning sales professionals use the telephone as a . (Sales Teleselling)

Overcome and Handle Sales Objections With The Egg Basket Theory

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 D.M. Arenzon (July 27, 2008)  There are moments in life that money could never buy. These priceless moments are lasting lessons in life. They bring us back to a time in our youth when our mother, father, uncle, aunt, cousin, teacher or friend gave us a bit of advice that may have meant nothing at the time, but then later in life it was realized how that moment was a life changing event. For some, that moment in .. (Sales Teleselling)

How to Dramatically Increase Sales With a Telemarketing List

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 Chris J Burns (July 23, 2008)  What is a telemarketing list? To most people, a telemarketing list contains the relevant information of potential clients that companies can tap on in order to increase their sales. Usually, the quantity of information contained within each list varies. In any case, a telemarketing list is vital for companies that choose to make use of telemarketing, as a means of generating sales for .. (Sales Teleselling)

3 Effective Ways to Use a Mortgage Telemarketing List

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 Chris J Burns (July 23, 2008)  A mortgage telemarketing list contains information on individuals with credit history, providing your business with many potential sales leads. In recent times, the use of this list has increased, especially during the post Sept 2001 period where interest rates were at its lowest. To understand the popularity of the it as a marketing instrument, it is important for us to examine its .. (Sales Teleselling)

Improve Telephone Prospecting Through Solution Selling Script

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 Cinoy Ravindran (July 22, 2008)  A Sales person cannot avoid telephone prospecting because, today, travel is time consuming and expensive. But it's painful when the conversion rate is less than 3%. What if you get 50-70% conversion rate? Smart sales person get more hit rates, more than 80%. The secret is doing just the essentials in 20 seconds. But How? When ever a prospect receives a call from a sales person, the .. (Sales Teleselling)

Frazzled Making Sales Phone Calls? 10 Tips to Help

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 Diane Zorn (July 20, 2008)  "Can I put you on hold while I find a pen with ink?", you ask your customer on the phone while your hand searches the desk frantically for another pen. In frustration you are wondering how to sound calm when you can't lay your hands on the tools you need to do your job. I hate to scramble to find things when I am on the phone! When you run a home-based business and you rely on your .. (Sales Teleselling)

The History of Telemarketing Practices

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 Dwayne Eisen (July 17, 2008)  Telemarketing has been around for decades. It is believed to have been formed in the 1950's, where it enjoyed substantial growth. Because many of these calls are unsolicited, numerous people complained about telemarketers. Indeed, some of the practices were unfair, harassing, and rude. For instance, telemarketers were known to call late at night or early in the morning, apply undue .. (Sales Teleselling)

How Successful is Telemarketing?

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 Dwayne Eisen (July 17, 2008)  Telemarketing aims to sell a product and make a profit. Businesses use telemarketers to generate leads and gather data, make sales, contact prospective and existing customers, and receive requests for information. Is calling people - people who often want to talk to anyone but a telemarketer - a good way to do this? With the advent of the Do Not Call list, why would anyone bother to use . (Sales Teleselling)

It May Be Hard to Believe, But Some People Actually Fall For Telemarketing Scams

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 Dwayne Eisen (July 17, 2008)  When it comes to schemes, many people believe that it could never happen to them, but millions of dollars are lost to telemarketing fraud each year. Especially vulnerable are the elderly, but it can happen to anyone because these fraudsters are very good at what they do. The following is an example of a common telemarketing scam: You may get a call in which you are offered a cash .. (Sales Teleselling)

How Big is the Telemarketing Industry?

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 Dwayne Eisen (July 17, 2008)  There are thousands of telemarketing companies in the United States, and revenues for the industry total about $15 billion per year. The industry is fairly top-heavy. The largest fifty companies earn more than sixty percent of the revenue. The telemarketing industry has been regulated since the passing of The Telephone Consumer Protection Act of 1991, which made certain practices .. (Sales Teleselling)

Do Telemarketers Have Souls?

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 Dwayne Eisen (July 17, 2008)  It seems hard to believe, but most telemarketers are people just like you and me. They are doing their job in order to support their family and make a living; chances are they don't go to work with the plan of annoying and harassing you. Yet, that is how they are perceived. When it comes to the question, “Do telemarketers have souls?" the answer is obviously, “Yes. " They .. (Sales Teleselling)

Steps to Get Rid of Annoying Telemarketers

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 Dwayne Eisen (July 15, 2008)  For many, telemarketing calls are simply a part of life. However, many desire to get rid of such annoying callers, but don't know the first vital steps. No matter where a telemarketing call is coming from, doing your part to find out this and other basic information using a reverse phone lookup is the first step to getting rid of telemarketers. Knowledge is power, and you can use this .. (Sales Teleselling)

How Can I Prevent Telemarketers From Getting My Phone Number?

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 Dwayne Eisen (July 15, 2008)  Have you ever wished you could stop telemarketing calls completely? While this may not exactly be a realistic goal, there is a lot you can do protect your privacy and personal phone number. Telemarketing companies get entries for their corporate call lists in two major ways: all information contained in public directories is fair game, as well as that in other corporate call lists or .. (Sales Teleselling)

Telemarketing How to Make Sure Your Campaign Delivers Results

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 Dave Powell (July 10, 2008)  If you have been less than thrilled with the performance of your telemarketing campaigns as of late, perhaps it's time for a bit of a change; perhaps an outsider's perspective on your telemarketing operation. It is important to provide the best possible customer service in order to retain the customer loyalty you've worked so hard to gain. Your telemarketers should not be a reason for .. (Sales Teleselling)

B2C Telemarketing Expanding Business Possibilities

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 Py Cobb (July 10, 2008)  B2C telemarketing has become a widely used strategy today and no business, especially those having high aspirations, can afford to ignore it's great potential. Competition has increased manifold over the years, something that has made it difficult for businesses to achieve and sustain newer milestones. With a wide variety of options available, customers now do not think twice before .. (Sales Teleselling)

Telemarketing Mortgage Lists!

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 Raymond Bartreau (July 10, 2008)  How to choose the right call list? First of all after you're compliant with a SAN number you need to figure out what your target marketing will be. Constructing a proper call list is very important to your success. It is an absolute must to figure out the target audience and then mold your list around that. For example, if you target reverse mortgages you want to filter by homeowners .. (Sales Teleselling)

BPO Call Center Lead Generation Outsourcing

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 Zachary Williamson (July 10, 2008)  Call Center Lead Generation Every body's doing it. . . Fact, every Fortune 500 company uses outsourced call centers to generate their leads and keep their front end sales professionals busy with qualified sales leads daily. This allows the company to focus more on processing deals and less on prospecting. Call center lead generation is nothing new, as the telephone was invented over 100 . (Sales Teleselling)

Top Ten Reasons to Outsource Your Telemarketing Needs

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 Andy Dickens (July 09, 2008)  For businesses that need the opportunity to generate potential leads via the telephone, it's often a massive drain on human, financial and physical resources to conduct this work for themselves. Furthermore, inexperienced telemarketers could damage your reputation and your credibility. By outsourcing your demands to a specialized telemarketing service, you can benefit from the best in .. (Sales Teleselling)

Cultural Blunders in Telesales

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 Cindy King (July 08, 2008)  There has been such a sudden interest because of cultural differences in customer services expectations. You must wonder if companies are feeling the cultural backlash of outsourcing to countries where the culture is just so different that it impacted customer service expectations. The first reason this could be true In many households not a day goes by without getting one sales call .. (Sales Teleselling)

Is the Phone Dead As a Viable Means of Sales Communication?

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 Lorenzo Girard (July 08, 2008)  This past weekend I was sitting in the living room with the family enjoying a lazy Sunday morning when it dawned on me how the phone has changed my daughter's lives. They have their own phones but they utilize the key pad way more than they do with the ear piece. My daughters have found what must be a better way of communicating i. e. , texting; it has become accepted and approved by .. (Sales Teleselling)

Telesales Tactics For Your Business

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 Nazir Daud (July 07, 2008)  In business to consumer telesales, the sales volume or conversion rates of your agents can make all of the difference to your businesses success. If everyone in the team can get one more sale per day that could make the difference between huge profitability and just getting by. To ensure the former, it's not good enough for management to have entrepreneurism at their core. Your sales .. (Sales Teleselling)

Making the Call

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 Garren Washington (July 06, 2008)  Keep in mind that since I am a catalog writer, my suggestions in this article will be case specific to the catalog industry. If you're not in the catalog industry then rearrange the words to fit your particular needs. This article will provide some tips on handling the initial sales phone call. When preparing to make a sales call or “cold" call there are several things you might . (Sales Teleselling)

Telemarketing and Prospecting Free Info

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 David James Wilson (July 05, 2008)  Since 97% of prospects THINK they are happy with their current suppliers, it will be really hard to convince them a meeting with you will be of benefit to them. However, Using data as a powerful access vehicle to educate and set up a buying motive for your otherwise slow moving prospects is a more sensible way to produce appointments. This also means that when you meet with prospects .. (Sales Teleselling)




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