Performing well in an encounter is analogous to being an actor.
Everyone needs to plan and rehearse for an encounter which entails having prepared a script to avoid surprises.
This does not mean that you need to rote learn a series of lines, but generic words, behaviours (body language, attitudes, tone of voice), and so on are best rehearsed in advance.
Here are the 9 Verbal Skills
1. Say ‘No'
You get the idea? You have a right to say ‘no’ to either gain more time, or simply to express how you feel.
2. Direct and Dismiss
3. Question to Prompt Awareness
It has been said that everyone at some point in time has ADD that is, Awareness Deficit Disorder.
4. Be Reaction-less
This means that whatever the other person is saying and whatever manner or tone they using, do not under any circumstance react negatively.
Keep your cool and keep focused on your pre-prepared course of action.
5. Force a Choice
6. Be aware of the Broken Record
7. Ask for Specifics
8. Decide on a Workable Compromise
Once you are comfortable with these you will be able to prepare a script with ease for your next negotiation encounter or discussion.
Another useful skill at this stage is visualization.
Remember to avoid negative mind-games and self-destructive messages.
Visualization involves positive mind-games of success which will help you develop strategies and verbal skills for use in your encounters.
Visualization is being increasingly used in many areas of personal development, not least of all in sport, where it is proving a useful motivational and planning tool.
Have fun with this. It is worthwhile mastering it.
Gloria M Hamilten is a recognized authority in disciplines within Personal Development and People Skills for Business Professionals, such as Time Management, Negotiation Skills, Developing High-Performance Teams, Assertion Skills, Building International Rapport, Conflict Management and Resolution, Presentation and Platform Skills.
Her studies in Neuro-Linguistic Programming and Psychology have lead to her researching brain disorders such as AD-HD and its relations.
She has her own training business, and conducts courses for Corporate Organizations, Sporting groups and Tertiary Educational Institutions in Australia.
Her professional experience covers over 30 years of study, research, one-on-one coaching, group coaching, presentations and workshops. Her clientele includes children as well as adults.
Gloria Hamilten has authored the eBook: “Practical Self-Hypnosis for Success" and many Reports and online articles.
Her websites provide a wealth of informative articles and resources on everything within these genres.
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