How to Create a Trusting Manager-Employee Relationship

Andrew E. Schwartz
 


Visitors: 576

BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through on things. Keep your promises. 2. Have ethics. Telling your people the truth and don't reveal their confidences. Being fair and honest with employees. 3. Show respect for your employees. Treat them as adults and show appreciation for their ideas and for the work they do.

BUILDING MORE TRUST: 1. Know and care about your employees and their families. Be sure they feel you see them as people as well as employees. 2. Involve employees in planning and problem-solving. Ask for and use their contributions. 3. Delegate work. Give employees important tasks and the support they need to carry them out well.

CREATING HELPING RELATIONSHIPS: When have you received help from a supervisor/coach/peer that made you feel good about yourself? When has a supervisor/coach/peer helped you grow and develop? Under certain conditions both the coach and the employee can grow and develop in a helping relationship. Group members can also coach each other.

GUIDLINES FOR CREATING HELPING RELATIONSHIPS: 1. Create a dependence — create a project in which people need each other to succeed and are aware of that. Determine goals together, with input from each person involved. 2. Practice quality communication. 3. Build reciprocal trust by being open, accepting, and cooperative. 4. A supervisor can support and assist in creating helping relationships within their departments by acting as a model by using orientations that help and by supporting, and encouraging, these skills in their employees as they interact with each other.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A. E. Schwartz & Associates, Boston, MA. , a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

(366)

Article Source:


 
Rate this Article: 
 
Examining the Relationship Between Employee Satisfaction and Customer ..
Rated 4 / 5
based on 5 votes
ArticleSlash

Related Articles:

The Good The Bad and The Ugly of Selling - The New Relationship Manager

by: Frank Mims (July 15, 2007) 
(Business)

Small Business Owners - Form a Relationship with Your Bank Manager

by: Kelvyn Peters (March 17, 2005) 
(Business/Small Business)

Executive Coaching For Inspirational Leaders - The Important Relationship With ..

by: Maynard Brusman (May 24, 2008) 
(Self Improvement/Leadership)

What Makes A Long Term Employee Employer Relationship?

by: Arnold Nadler (February 15, 2007) 
(Business)

How State Law Defines the Ideal Employee Employer Relationship

by: Manuel Salvacion (July 08, 2008) 
(Legal/Employment Law)

How to Create an Employee Manual

by: Stephanie Chandler (April 16, 2005) 
(Business/Small Business)

How to Create, Rename, or Delete Picture Manager Folders on eBay?

by: Donny Lowy (May 13, 2006) 
(Internet and Businesses Online/Auctions)

How to Create a 5 Stage Employee Retention Plan

by: James Robbins (July 07, 2008) 
(Business/Management)

If You Start a Business Ensure You Create an Employee Manual

by: David Taylortown (August 08, 2008) 
(Business)

Examining the Relationship Between Employee Satisfaction and Customer ..

by: Josh Greenberg (January 21, 2005) 
(Business/Management)