Positive versus Negative Workplaces
We have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let’s take a look at the differences between a positive and a negative work environment.
Signs of a Negative Work Environment
Signs of a Positive Work Environment
Thousands of books have been written on the subject of managing and motivating people, and as many training seminars are conducted on this subject around the world every day. And yet it’s interesting that even with all of this available information, few companies succeed at creating a positive work environment. Let’s see what’s involved.
Four Key Skills
Creating a positive work environment is based on four key skills. They are:
1. Tell people what you expect of them.
2. Show interest in your team members.
3. Create an encouraging environment.
4. Recognize and reward good performance.
Skill #1: State Your Expectations
Telling people what you expect of them means doing the following:
Skill #2: Show Interest in Your Team
What behaviors convey that someone is interested in you?
These behaviors convey a lack of interest:
Such signs discourage productivity because they make people feel discouraged, angry, less confident, and stripped of self-esteem.
Skill #3: Create an Encouraging Environment
Most people would agree that an encouraging work environment is one where:
Creating such an environment results in the following benefits to employees. You:
Creating such an environment results in the following benefits to managers and business owners:
Skill #4: Recognize and Reward Good Performance
A reinforcer is anything that happens, after a behavior, that tends to increase the chances that the behavior will be repeated. Included are such things as:
1. Describe the results you are recognizing. Be specific. It’s important to make certain the employee knows what behavior or accomplishment you are referring to.
2. State your personal appreciation. Say, “I appreciate it. " Adding your personal appreciation makes the compliment feel more genuine.
3. Encourage the person to continue producing such good work. This increases the chances that the person will repeat the desirable behavior.
Garrett Coan is a professional therapist, coach and psychotherapist. His two Northern New Jersey office locations are accessible to individuals who reside in Bergen County, Essex County, Passaic County, Rockland County, and Manhattan. He offers online and telephone coaching and counseling services for those who live at a distance. He can be accessed through http://www.creativecounselors.com or 201-303-4303.