There are an innumerable amount of employee training techniques out there such as courses, workshops, games (even video games!), “on-the-job" programs and more. New techniques are invented every day in the hopes of improving the transfer of skills and knowledge, of better engaging trainees, of making training more rapid and so on. There are two fundamental tools that are missing from almost all training, however, and the lack of these is often are the sole cause of many training troubles (mis-comprehension, slow progress, disinterest in training and more).
These tools are keyword clearing and drilling.
Keyword clearing is teaching the trainee the definition of every specialized term he will hear and use on the job. Why is this so important? If an employee doesn't understand the words he's hearing and using, he'll have a very superficial and often distorted understanding of the job and even industry. He will have confusions, will feel un-confident and withdrawn from the area or job. His ability to do it will suffer.
Drilling is doing repetitive exercises in order to practice some aspect of the job or to learn key data. Drilling is one of the cornerstones of our training programs and its importance can't be overstated.
There is an art to creating drills. Many jobs are too complex to simply tell someone to “go ahead and drill it. " You must break it down into all its actions and then craft drills around the content. Depending on the scope of the job, this could mean anywhere from 10 to 100 different drills. This is something we are specialists in. We have extensively piloted many types of drills and have found the most effective methods. These methods are universally applicable to any activity and we are experts at customizing them to fit any needs.
So, if you want to see immediate gains in your employee training, you must incorporate keyword clearing and drilling.
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