Have you said something positive and nice to everyone you have come into contact today? Do you smile at everyone you past by? If not you should start making it a practice. Learn to treat everyone with respect and kindness in your life and business. Creating that aura of confidence and kindness will elevate how people see you making it more likely that they will consider what services you provide.
What would you think of some person trying to sell you something by using deceit and trickery. What would you do if a salesperson treated you rudely and with disrespect as they were presenting their product? Would you really want to do business with people that treat you so? Probably not and that is why you need to be honest and caring in your dealings with the public if you want to establish a lasting and prosperous venture. Before publishing your advertising review it and make certain that it is not misleading or disrespectful to those you are promoting to.
Be courteous in all your dealings with customers and prospects since they are the life blood of your business. Seek out ways to provide services and goods that are beneficial and desirable to your clients. Make the feel like they are receiving an exceptional value from what you offer. The more happy the potential consumer is the more likely that they will continue to use you instead of searching elsewhere. How the consumer views you will determine many things like purchases and continued use of your services.
You need to setup lines of communication to answer questions and concerns. One of the best ways to do that is to have a help desk setup on your web site. Be sure to provide prompt and courteous answers to your customers and prospects. If there is a problem find a solution to it and resolve the issue in an efficient and quick manner that is professional and pleasing to the person requiring assistance. From time to time there will be those who you can not satisfy just give them a refund and move on. There is no reason to get into arguments and fights with these instead use your time and effort to aid those who appreciate what you do.
A good thing to do in life and business is to treat everyone as you would like them to treat you. People like to be made to feel special and of importance so do your best to do so. At times it is not a bad idea to give out free stuff to clients as a way of thanking them for using your products.
A very great way to aid in your influence with those who are consumers is to have a newsletter that goes out once or twice a week. The newsletter should contain information that is a potential benefit to them and more content than sales pitches. You do need to advise them of things that you have to offer and point out benefits but more as an advisory than an as some huge sales pitch. Make your newsletter informative and refreshing for your list and they will continue to use you. Send them sales pitch after sales pitch and many will ask to be removed from your list and look somewhere else to purchase from.
The better you treat your prospects and consumers the more you will reap now and in the future. Remember that a satisfied customer is one who has no need to look elsewhere for their needs. Your success lies in how people perceive you to be so strive to make the best impression everyday in all your dealings and ventures.
William R Brandenburg