People respond to certain qualities in others, and to positive statements. When you need to evoke a favorable response from anyone—family, colleague, business transaction or acquaintance these tips will set the stage for each step of the process. People respond more favorably to a positive statement than to a negative one. Advertising has this concept well honed in their messages to consumers. “_is the pause that refreshes. ” The majority of those over 30 will remember this is a Coca Cola tag line. Remember this one—“Bet you can’t eat just one. ” Right! Frito Lay. People respond more favorably if you focus on the other’s needs/wants. People will forget what you say, but not how you say it. Be aware of your tone of voice. A demanding, impatient, condescending, or whiney voice will be perceived as manipulative. People respond more quickly to well-known brands or familiar names than to unknowns. Developing your branding and relationships are critically important. If you have a lukewarm relationship with a family member, it will not bode well if you ask for something—even if it is minor. People respond more readily if you give them choices than if you make demands or make a decision and thrust it onto them. This applies to children as well. When you ask your child to do something give them a choice of time or how. Children are quick to resist if they are asked to do something immediately. Many parents have learned this concept well. “You can play for ten more minutes and then we need to go. ” Using this technique does not totally elicit compliance without pleadings to stay longer, but it minimizes a power struggle if you give your child time to make a transition. People respond more readily and favorably when they feel a sense of fair treatment. People respond to someone who is friendly, courteous, and who expresses the utmost integrity in their manner and actions. People respond more quickly and favorably if you make a good impression at the beginning of your communication. People like to do business or cooperate with friendly people. Friendliness is one of the most important personality traits anyone can possess. People respond more quickly and favorably if they know what is in it for them [WIIFM]— win/win.
It is understood that in business situations, these tips require more in depth analysis and honing. Strategies for business situations include: Focusing on the other person’s needs/wants
Earning the right to go to the next step
Persuading through involvement
Developing a win/win conclusion
Dorothy M. Neddermeyer, PhD, Life Coach, Hypnotherapist, Author, “101 Great Ways To Improve Your Life. " Mind, Body, Spirit healing and Physical/Sexual Abuse Prevention and Recovery. As an inspirational leader, Dr. Neddermeyer empowers people to view life's challenges as an opportunity for Personal/Professional Growth and Spiritual Awakening. http://www.drdorothy.net