For years conventional wisdom suggested that people do not leave companies, but rather they leave because of bad business management also known as bad managers. Poor business management practices are more related to the problem of poor business ethics or values than to the common symptoms such as poor delegation or poor communication.
Every organization, no matter size, should have a written business values statement of non-negotiable behaviors that will be demonstrated by everyone. Each employee from top down needs to consistently demonstrate the same values and ethics. Inconsistent values from managers can dramatically affect employee motivation and ultimately employee performance.
A recently released survey from Florida State University of 700 employees within numerous industries and employment levels provides an insight into the lack of ethics by many mangers.
- Failure to keep their (managers) word – 39%
- Insulting employees behind backs – 27%
- Blaming others for bosses mistakes – 23%
All of these behaviors demonstrate that these bosses lacked personal values and personal ethics. This lack of ethical behavior may be attributed to top management because upper management has probably modeled the same behaviors. Finally, there is probably no core values adopted by the organization within the strategic plan. Even if there is a values statement, it is much more for show than for alignment of organizational performance.
With all the national attention on corporate malfeasance to corruption politicians, we, as Americans, should not be surprised by the results of this study. Poor ethical behavior attracts poor ethical behavior and becomes the justifying reason for continued poor ethical behavior.
To stop this negative drain on productivity and the U. S. workforce in general demands that organizations adopt a values statement of non-negotiable behaviors within the strategic plan to be demonstrated to all external and equally important internal customers. Failure to adhere to these values is a reason for termination and termination will happen.
Ethics and values are part of the performance for all individuals. If management fails to treat everyone with respect, then how can management expect loyal employees?
Leanne Hoagland-Smith, M. S. is a business coach who specializes in strategic planning in Indianapolis and near Chicago. She writes, speaks and coaches people in businesses to quickly double results through the creation of an executable strategic plan.
One quick question, if you could secure one new client or breakthrough that one roadblock holding you back from success, what would that mean to you? Then, take a risk and give me, Leanne, a call at 219.759.5601 to experience incredible results.
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