Body Language: Dos and Don'ts

Wendy Weiss
 


Visitors: 591

Studies show that much of communication is nonverbal. That means it’s not only what you say, it’s how you say it: your intonation, gestures, facial expressions and posture. Here are some Body Language Do's and Don'ts to help your face-to-face prospect and customer meetings.

Do:
Stand tall and have good posture, your prospect will interpret this as confidence. If you do not feel that you have good posture, you can change it! Start working out, going to a gym, take dance classes or do what the models-in-training used to do to help their posture—walk with a book on your head!

Don't:
Slump or stoop in on yourself. Your prospect will see this as you having something to hide and will be inclined not to trust you.

Do:
Smile. It changes your whole attitude and prospects will enjoy doing business with you. People like to do business with people they like. You’ll have a better time too!

Don’t:
Scowl or look stressed and unhappy-even if you are. Your problems are your problems, not your prospects. You’ll feel worse if you blow an opportunity.

Do:
Speak out. Have clear and confident speech patterns. Make your intonation go down at the end of every sentence, even if you are asking a question. Be careful, though, not to swallow your words. This speech pattern will make you sound more confident and your prospects will be able to understand what you are saying.

Don’t:
Mumble. Your prospects will not understand you and could see you as having something to hide. If it is hard work to try and understand what you are saying, your prospect will probably give up. People don't buy from people they don't understand and they don’t buy from people they do not trust.

Do:
Look your prospect in the eye. Eye contact is a valuable tool for building trust.

Don’t:
Look down. If you cannot meet your prospects eye, they will see you as someone with something to hide.

Do:
Dress appropriately in a businesslike manner. Prospects will see you as a professional.

Don’t:
Wear clothes that are too casual or inappropriate or clothes that are wrinkled or not clean. Prospects will not take you seriously if you do not take yourself seriously.

Do:
Shake hands firmly. You will seem confident.

Don’t:
Squeeze too hard or conversely have a “dead fish” type of handshake. You don’t get a second chance to make a first impression!

© 2005 Wendy Weiss

Wendy Weiss, “The Queen of Cold Calling & Selling Success, ” is a sales trainer, author, and sales coach. Her recently released program, “Cold Calling College", and/or her book, “Cold Calling for Women", can be ordered by visiting http://www.wendyweiss.com Contact her at wendy@wendyweiss.com. Get Wendy’s free e-zine at www.wendyweiss.com

(533)

Article Source:


 
Rate this Article: 
 
Eye Body Language - How to Use Eye Body Language to Build Trust and Be Liked
Rated 4 / 5
based on 5 votes
ArticleSlash

Related Articles:

Body Language - 5 Tricks on How to Read Body Language for Small Business Success

by: Lynda Goldman (February 14, 2008) 
(Business/Small Business)

Body Language- Attract Women Unconsciously in 3 Steps Using Body Language Cues

by: Teddy Shabba (November 22, 2006) 
(News)

How to Read Body Language - Interpreting Body Language Signs For Better ..

by: Michael Lee (August 23, 2008) 
(Relationships/Communication)

Body Language in Sales - 7 Tips for Body Language in a Client's Territory

by: Lynda Goldman (March 05, 2008) 
(Business/Sales Training)

Lying Body Language How to Read the Body Language of Liars

by: Michael Lee (June 16, 2008) 
(Relationships/Communication)

How to Read Body Language - 3 Body Language Signs You Should Be Aware Of

by: Michael Lee (December 15, 2008) 
(Relationships/Communication)

The Power of Body Language - Using Body Language to Succeed in Life

by: Michael Lee (March 02, 2008) 
(Self Improvement/Techniques)

Body Language Signs of Lying Spotting a Liar From 3 Body Language Signs

by: Michael Lee (June 19, 2008) 
(Relationships/Communication)

Body Language Signs of a Liar 3 Lying Body Language Signs to Watch Out For

by: Michael Lee (June 27, 2008) 
(Relationships/Communication)

Eye Body Language - How to Use Eye Body Language to Build Trust and Be Liked

by: Michael Lee (April 25, 2008) 
(Self Improvement)