Public Relations is generally an indefinite discipline and somehow quite an underestimate resource. Nowadays all organisations can benefit from good public relations and this is why business owners should be encouraged to take a good look at their market needs and the results they have without a PR expert. Behind every successful enterprise there is a PR consultant or a group of PR specialists.
Let’s take a brief look at some reasons why new businesses should employ PR experts:
1. To make a professional start.
“It’s all about the image", they say. And PR experts know that this statement is true. Many people underestimate the power of a good visual representation. In business, to make a professional start, one needs not only the technical and economical know how, but also the visual representation. This means: a logo, a slogan and all the necessary materials that distinctively represent the company. PR consultants work with the designers to create a suitable company visual identity plan. All the documents released by a company should follow the guidelines in that plan, while their content should be accurate, and written in a professional style. Public relations experts can coach the employees of an organization to compose quality business letters, and consequently to receive positive feedback from potential customers.
2. To learn the secrets of communicating.
Communication is more than just words. While standards are still accepted, sometimes originality is the key to success. A good communicator understands his audience and knows how to deliver his message in exactly the manner that will bring him the desired success. But there are not many natural born communicators. Public relation consultants disclose the “tricks" of effective communication. Successful communication means to know how to deal with assumption, to know how to work with body language and how to understand patterns, habits and ideas, to know how to listen and respond to someone’s problems or questions, and to be able to gain confidence. PR specialists can train the entrepreneurs to deal with conflicts and difficult people, and make a good impact over their audience. Also physical appearance has a huge role in communicating. PR officers know the secrets of dressing for success.
3. To attract positive perceptions from the general public. What entrepreneurs don’t know about public relations can seriously damage the success of their organization. The most difficult part for most of the businessmen is to send the right message to the public. Brochures, flyers or press releases should be carefully prepared in order to get their money’s worth. The PR experts know how to identify the public’s false assumptions and other negative views and work towards the implementation of a positive perception. Sad, but true, the trustworthiness of a message depends on the ways it is released to the public. If a PR professional is not involved, chances are that a bad strategy will mishandle the public opinion and lead to an undesired loss of credibility. 4. To effectively promote a business and a product.
Through research, investigation and other strategies, PR specialists are able to deliver to their clients in depth reports about the market tendencies. These reports will identify the needs and requirements of potential groups of customers and how to meet these needs. By means of analysing the competition and the customers’ perceptions, the public relations officers are able to recognize the best possible approach for a media campaign. There are different options that help entrepreneurs effectively promote their products. Among brochures, flyers, PowerPoint presentations, web banners and web sites, the old and respectable press release still rules. It is still the most efficient way to gain credibility and market a product or a business. Point is, without expert counselling, the press release will not attract enough attention from the media. And this is why PR experts are needed: to create a credible and worthy press release.
5. To be able to react fast at the economical changes.
In a commercial world already saturated by similar products and services, probably the most challenging task for a young company or new entrepreneurs is to build up a name or profitably introduce a product on the market. To strengthen their efforts and win credibility, the organizations need a creative approach to the consumers, good customer support and service, including after sales service. PR is a useful tool that can be used to enhance various business approaches by adding value through specialized evaluation, analysis and foretelling. Seeing that the economic scene is continuously changing, long-term programs with huge budgets are unrealistic. Strategic public relations should be prompt, adaptable, efficient and reasonably priced, as the trade and industry environments change rapidly in this day and age, and they require fast reactions that, in many cases, are decisive to the triumph of a PR campaign.
Prior to founding Pamil Visions, Mihaela Lica served as Public Relations and Media Consultant for my-tronic GmbH, a German Company. She began her career as a freelance radio reporter in Bucharest, Romania and spent several years as a television redactor in the Romanian Ministry of Defence. Her articles were published in local newspapers and magazines (“Armonia", “Observatorul Militar", “Viata Armatei") and in international ones as well (“The Luminaries" – India). In 2002, Mihaela Lica represented Romania (the Romanian MoD) in the NATO Military Audio Visual Working Group. A Romanian native, Mihaela holds a degree in philosophy from the University of Bucharest, where she graduated with high honors The International Academy for the Study of History, Culture and Religion.