Use Testimonials to Market Yourself

Wendy Weiss

Visitors: 411

Testimonials are a wonderful way to market yourself. They give you credibility—a third-party endorsement. It is no longer you alone saying that you and your company and products or services are phenomenal—it is someone else saying that they are phenomenal! When you place an ad, everyone knows that you have paid for it. It is you “tooting your own horn. ” Much more believable and credible is someone else “tooting your horn!” Use testimonials in your marketing materials, use them on your web site, use them in advertisements, use them in your media kits, put them on business cards and make sure to use them in your sales presentations and/or on the telephone as success stories.

So, how do you get all of those glowing testimonials from satisfied customers? Ask. Get in the habit of asking every single satisfied customer for a testimonial. There are many ways to do this. Here are a few:

1. Ask your customers to fill out a brief customer satisfaction survey. Leave space for comments at the end. Make sure to also ask at the end of the survey, “May we use your name and comments in our marketing materials?” Have a space for them to check “yes” or “no, ” along with their signature. Most people are delighted to have you use their comments!

2. If you use public speaking to increase your visibility and generate leads for your business pass out an evaluation form to your audience. Make sure to ask at the end of the evaluation form, “May we use your name and comments in our marketing materials?” Have a space for them to check “yes” or “no, ” along with their signature. Again, most people are delighted to have you use their comments!

3. Using the satisfied customer’s name greatly increases your credibility. It is far stronger to have an endorsement with a name than without. Use the customer’s name and the company name. Make sure to ask permission to use their name first.

4. Ask your customers to write testimonial letters. Say, “I was wondering if you could help me. ” (People love to help!) “Would you write a testimonial letter for me outlining how happy you are with our product/service?” (Only ask customers that you are sure are happy!)

5. Offer to write it for them, “I know that you are very busy. I’d be more than happy to draft something for you to edit. ” People do genuinely want to help, and people are also genuinely very busy. This makes it easy for them to help.

6. Every time you complete a project and/or a customer says something positive to you about your product/service, say to them, “Would you write that down on your letterhead? It would be a big help to me, and I would use it to market my product/service. ”

7. Use your testimonials as success stories when speaking with prospects or even customers. This enables you to tell others what you have accomplished for your customers without appearing to brag. The model of a success story is: Your customer had a problem. You fixed it. They are now very happy. Remember to always tell your success story from the customer or prospect’s point of view. That means stick to the benefits that your customers received from your work.

8. And if you occasionally suffer from the “blahs, ” here’s another tip. Post your favorite testimonial letters on a bulletin board or clear wall space near where you work. Put the rest into a three-ring binder. Anytime you start to feel “blah, ” read through your letters from all of the people saying how much you have helped them. It will perk you right up!

© 2005 Wendy Weiss

Wendy Weiss, “The Queen of Cold Calling & Selling Success, ” is a sales trainer, author, and sales coach. Her recently released program, “Cold Calling College", and/or her book, “Cold Calling for Women", can be ordered by visiting Contact her at Get Wendy’s free e-zine at


Article Source:

Rate this Article: 
Client Testimonials How to Get More
Rated 4 / 5
based on 5 votes

Related Articles:

How To Increase Your Website Sales Using Testimonials - More Testimonials = ..

by: Serge Daudelin (April 14, 2008) 
(Internet and Businesses Online/Web Design)

Using Testimonials - It's About Branding!

by: Brian McElroy (March 07, 2007) 

Hydroxycut Testimonials

by: Davidton George (June 19, 2008) 
(Health and Fitness/Weight Loss)

Testimonials With Impact

by: Rhonda G Hess (December 12, 2006) 
(Internet and Businesses Online)

Hoodia Testimonials

by: George Alarcon (July 15, 2006) 
(Health and Fitness/Weight Loss)

Using Testimonials: Do It Like The Pros

by: Brian McElroy (March 07, 2007) 

Gold in Testimonials

by: Barbara Wayman (September 21, 2008) 

The Power Of Testimonials

by: Brian Wynn (March 21, 2007) 
(Internet and Businesses Online)

Using Audio Testimonials

by: Brian McElroy (March 07, 2007) 
(Internet and Businesses Online)

Client Testimonials How to Get More

by: Brian D. McEvoy (July 27, 2008)